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For Companies At a Glance
- Tasks: Manage daily operations, streamline workflows, and support finance and HR processes.
- Company: Join a vibrant TikTok Shop agency in London, full of young, ambitious talent.
- Benefits: Enjoy flexible hybrid working, regular team socials, and growth opportunities.
- Why this job: Be the backbone of a creative agency and make a real impact on its success.
- Qualifications: 2+ years in business admin or operations, with strong organisational skills.
- Other info: Great chance to progress into an Operations or Office Manager role.
The predicted salary is between 36000 - 60000 £ per year.
Somerce is a fast-paced and creative TikTok Shop agency based in London. We help brands unlock the full potential of TikTok Shop by creating high-performing strategies that drive real growth. Our team is young, ambitious, and deeply plugged into the creator economy. We live and breathe social commerce, and we are on the hunt for a highly organised and detail-oriented Business Administrator to support our growing team.
The Role
We are looking for a proactive Business Administrator to keep our operations running smoothly and ensure the business is set up for scale. In this role, you will oversee key administrative, financial, and operational processes, acting as the organisational backbone of the agency. You will support leadership, streamline internal workflows, and ensure day-to-day business functions—from finance to HR to legal—are well managed. This is the ideal opportunity for someone who thrives in a fast-moving environment, enjoys improving processes, and wants to gain exposure across all areas of a growing social commerce agency.
Key Responsibilities
- Business Operations & Administration
- Manage daily operational tasks to keep the agency running efficiently
- Oversee office administration, including scheduling, supplies, meeting coordination, and hybrid working logistics
- Maintain and optimise internal systems and filing processes
- Assist in implementing operational policies and workflows to improve efficiency.
- Finance & Sales Support
- Process client invoices, manage payment tracking, and follow up on outstanding invoices
- Support payroll coordination and liaise with external finance partners on monthly submissions
- Maintain accurate records for financial reporting and assist with reconciliations
- Update CRM systems (ClickUp, Pipedrive, Salesforce) to keep the sales pipeline organised and up to date
- Assist with proposals, booking confirmations, and client onboarding documentation
- HR & People Support
- Coordinate recruitment admin, including scheduling interviews and managing candidate communications
- Support new starter onboarding (equipment, contracts, documentation, welcome packs)
- Maintain accurate employee records and track staff progression milestones
- Help organise team events, monthly socials, and internal meetups.
- Legal & Compliance
- Maintain and organise legal documentation such as NDAs, SoWs, and MSAs
- Track contract signatures and ensure compliance with filing procedures
- Liaise with external legal support when required
- Process Improvement & Scaling
- Identify inefficiencies in administrative workflows and propose improvements
- Assist leadership in building scalable processes for operations, finance, and people management
- Support the implementation of automation tools to reduce manual admin work
Requirements
- 2+ years' experience in a business admin, operations, or office management role, ideally in a creative, e-commerce, or agency setting
- Strong organisational and multitasking skills, with a focus on accuracy and detail
- Confident with financial admin (invoicing, payment tracking, payroll support)
- Comfortable with CRM systems (ClickUp, Pipedrive, Salesforce) and Google Workspace
- A proactive problem-solver who can manage competing priorities and work independently
- A team player with great communication skills and a 'get things done' attitude
Benefits
- Flexible hybrid working
- 'Work from anywhere' policy for overseas trip
- Regular team socials and events
- Exposure to all areas of a growing social commerce agency
- Opportunity to progress into an Operations or Office Manager role as the business scales
Business Administrator in London employer: Somerce
Contact Detail:
Somerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of your past work or projects that highlight your organisational and multitasking abilities. This is your chance to shine and prove you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Business Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Administrator role. Highlight your organisational skills and any relevant experience in a fast-paced environment, just like we do at Somerce!
Show Off Your Skills: Don’t be shy about showcasing your multitasking abilities and attention to detail. We love proactive problem-solvers who can juggle various tasks while keeping everything running smoothly.
Be Authentic: Let your personality shine through in your application. We’re a young and ambitious team, so showing us your unique flair can really make you stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Somerce
✨Know Your Stuff
Before the interview, dive deep into Somerce's mission and values. Understand how they help brands on TikTok Shop and think about how your skills as a Business Administrator can contribute to their goals. This shows genuine interest and helps you connect your experience to their needs.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples of how you've successfully managed multiple tasks or streamlined processes in previous roles. Be ready to discuss specific tools or methods you used to keep everything running smoothly.
✨Be Proactive in Problem-Solving
Somerce is looking for someone who can identify inefficiencies and propose improvements. Think of a time when you spotted a problem and took the initiative to solve it. Share this story during your interview to demonstrate your proactive mindset.
✨Ask Smart Questions
Prepare thoughtful questions that show you're engaged and interested in the role. Ask about the team dynamics, the challenges they face in operations, or how they envision the Business Administrator role evolving as the company grows. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
