Account Manager

Account Manager in London

London Full-Time No home office possible

About Somerce:

Somerce is a dynamic, fast-growing creative agency on a mission to help brands thrive on TikTok Shop. With a flexible hybrid setup and a vibrant, collaborative team, we work hand-in-hand with ambitious brands to drive growth, spark engagement, and make a real impact in the social commerce space.

We\’re now looking for an Account Manager to join our growing team and play a key role in driving client success.

The Role:

In this role, you\’ll lead day-to-day account management, build strong client relationships, and develop strategies that grow and optimise TikTok Shop performance. Working across incredible brands, you\’ll be at the centre of campaign planning, execution, and reporting, ensuring our clients see measurable results and sustained growth.

Requirements

What you\’ll do:

Client Relationship Management: Build, maintain, and grow strong client relationships; act as the main point of contact for day-to-day account needs.
Affiliate Strategy, Product Strategy & Execution: Plan, manage, and optimise e-commerce campaigns across platforms (TikTok Shop) to achieve client KPIs and revenue targets.
Performance Analysis: Monitor campaign results, track KPIs, and deliver actionable insights to improve ROI and overall account performance.
Reporting: Prepare and present regular performance reports to clients and internal teams, translating data into clear recommendations.
Business Growth: Identify opportunities to expand accounts
Platform Expertise: Stay up-to-date with social commerce trends, platform features, and best practices to advise clients effectively.
Collaboration: Work closely with internal teams to ensure campaigns run smoothly and deliver results.
Paid Media: Work with Account Directors and Director of Performance to learn and own GMV Max for your clients

What we\’re looking for:

At least 1 years account management experience in e-commerce, social media, influencer marketing, or agency environments.
Strong understanding of TikTok, TikTok Shop, or social commerce ecosystems.
Excellent communication skills with a client-first approach.
A passion for content and desire to flex creative skills.
Data-driven mindset with confidence analysing performance.
Highly organised, proactive, and able to manage multiple clients at once.
Ambitious, creative, and excited to be part of a high-growth environment.

Benefits

Why Join Somerce?

In this fast-moving, growth-focused environment, the impact of your work will be seen and felt across the entire business. You won\’t just be a small part of a big machine, you\’ll have the chance to take ownership, bring your ideas to life, and directly influence how we grow. Along the way, you\’ll be supported by a collaborative team that values creativity, initiative, and celebrating wins together. This is an opportunity to develop your skills, take on real responsibility, and build a career where your contributions genuinely matter.

Benefits