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- Tasks: Lead and optimise TikTok Shop livestream operations while managing client communications.
- Company: Dynamic creative agency focused on helping brands thrive on TikTok Shop.
- Benefits: Hybrid working, gym contribution, pension scheme, and regular team socials.
- Why this job: Join a vibrant team and make a real impact in social commerce.
- Qualifications: 2+ years in live shopping or social commerce, strong communication and organisational skills.
- Other info: Flexible hours and a fast-paced environment for creative problem solvers.
The predicted salary is between 36000 - 60000 £ per year.
About Somerce
Somorece is a dynamic, fast‑growing creative agency on a mission to help brands thrive on TikTok Shop. With a flexible hybrid set‑up and a vibrant, collaborative team, we work hand‑in‑hand with ambitious brands to drive growth, spark engagement and make a real impact in the social commerce space.
Live Manager Role
We’re looking for a proactive and organised Live Manager to lead and optimise our TikTok Shop livestream operations. The role combines strategic management with hands‑on execution. Ideal for someone who can balance team leadership, client communication and day‑to‑day live commerce coordination.
Responsibilities
- Strategy & Management – Develop, update and execute the weekly live strategy across multiple client accounts; oversee and coordinate the live operations team; monitor performance metrics, using data to optimise scheduling, host performance and conversion rates; conduct presenter and host reviews; support recruitment, onboarding and training of new hosts and live execs.
- Client & Stakeholder Communication – Serve as the primary point of contact for client communications, ensuring clear updates and aligned expectations; manage client schedules and campaign calendars, adjusting to changing priorities; share insights and performance reports regularly with clients and internal stakeholders.
- Live Operations & Execution – Support daily coordination of live shows, ensuring smooth set‑up and execution; check live set quality and readiness daily (content, lighting, tech, compliance); check in with hosts before they go live to ensure readiness and consistency; track data, sales and performance during and after each show; assist in the day‑to‑day running of accounts, stepping into exec‑level tasks when required.
- Team Collaboration – Collaborate closely with marketing, creative and talent teams to align live content with campaign goals; maintain open communication channels across execs, managers and hosts; foster a positive, performance‑driven team culture.
Skills & Experience
- 2+ years’ experience in live shopping, influencer marketing or social commerce (TikTok Shop experience highly preferred).
- Strong organisational and multitasking skills with the ability to manage shifting priorities.
- Confident communicator who can manage both internal teams and external clients.
- Data‑driven mindset with experience tracking performance metrics.
- Creative problem solver who thrives in a fast‑paced environment.
- Comfortable working flexible hours to support live content schedules.
Benefits
- Hybrid / remote working.
- "Work from anywhere" policy for overseas work.
- Regular team socials.
- Pension scheme.
- £50 contribution towards gym membership.
TikTok Shop Manager in City of London employer: Somerce
Contact Detail:
Somerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TikTok Shop Manager in City of London
✨Tip Number 1
Get to know TikTok inside out! Spend some time scrolling through the platform, understanding trends, and seeing what works for brands. This will help you speak the language of the platform during interviews and show that you're genuinely passionate about the role.
✨Tip Number 2
Network like a pro! Connect with people in the industry on LinkedIn or even through TikTok itself. Join relevant groups and engage in conversations. You never know who might have a lead on a job or can give you insider tips about Somerce!
✨Tip Number 3
Prepare for your interview by practising common questions related to live shopping and social commerce. Think about how you would handle specific scenarios, like managing a last-minute change in a live show. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our vibrant team at Somerce!
We think you need these skills to ace TikTok Shop Manager in City of London
Some tips for your application 🫡
Show Your Passion for TikTok: When you're writing your application, let your enthusiasm for TikTok and social commerce shine through. We want to see that you’re not just familiar with the platform but genuinely excited about its potential for brands!
Tailor Your Experience: Make sure to highlight your relevant experience in live shopping or influencer marketing. Use specific examples that demonstrate how you've successfully managed similar operations or campaigns in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Somerce
✨Know Your TikTok Shop Inside Out
Before the interview, make sure you’re well-versed in TikTok Shop's features and trends. Familiarise yourself with successful live shopping campaigns and be ready to discuss how you can leverage these insights to enhance client strategies.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised tasks and adapted to changing circumstances.
✨Communicate Like a Pro
As a Live Manager, you'll need to communicate effectively with clients and team members. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face in the role to showcase your communication skills.
✨Be Data-Driven
Brush up on your ability to analyse performance metrics. Be prepared to discuss how you’ve used data to inform decisions in previous roles. Think of specific examples where your data-driven approach led to improved outcomes in live commerce or similar fields.
