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- Tasks: Lead and optimise TikTok Shop livestream operations while managing a dynamic team.
- Company: Join Somerce, a vibrant creative agency thriving in social commerce.
- Benefits: Enjoy hybrid working, gym contributions, and regular team socials.
- Why this job: Make a real impact in the fast-paced world of TikTok Shop.
- Qualifications: 2+ years in live shopping or social commerce, strong communication skills.
- Other info: Flexible hours and excellent growth opportunities in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
About Somerce
Somorece is a dynamic, fast‑growing creative agency on a mission to help brands thrive on TikTok Shop. With a flexible hybrid setup and a vibrant, collaborative team, we work hand‑in‑hand with ambitious brands to drive growth, spark engagement, and make a real impact in the social commerce space.
We’re looking for a proactive and organized Live Manager to lead and optimise our TikTok Shop livestream operations. This role combines strategic management with hands‑on execution and is ideal for someone who can balance team leadership, client communication, and day‑to‑day live commerce coordination.
Strategy & Management- Develop, update, and execute the weekly live strategy across multiple client accounts.
- Oversee and coordinate the live operations team (execs, coordinators, hosts).
- Monitor performance metrics, using data to optimise scheduling, host performance, and conversion rates.
- Conduct presenter and host reviews, providing feedback and development support.
- Support recruitment, onboarding, and training of new hosts and live execs.
- Serve as primary point of contact for client communications, ensuring clear updates and aligned expectations.
- Manage client schedules and campaign calendars, adjusting to changing priorities.
- Share insights and performance reports regularly with clients and internal stakeholders.
- Support daily coordination of live shows, ensuring smooth setup and execution.
- Check live set quality and readiness daily (content, lighting, tech, compliance).
- Check in with hosts before they go live to ensure readiness and consistency.
- Track data, sales, and performance during and after each show.
- Assist in day‑to‑day running of accounts, stepping into exec‑level tasks when required.
- Collaborate closely with marketing, creative, and talent teams to align live content with campaign goals.
- Maintain open communication channels across execs, managers, and hosts.
- Foster a positive, performance‑driven team culture.
- 2+ years’ experience in live shopping, influencer marketing, or social commerce (TikTok Shop experience highly preferred).
- Strong organisational and multitasking skills with the ability to manage shifting priorities.
- Confident communicator who can manage both internal teams and external clients.
- Data‑driven mindset with experience tracking performance metrics.
- Creative problem solver who thrives in a fast‑paced environment.
- Comfortable working flexible hours to support live content schedules.
- Hybrid/remote working.
- "Work from anywhere" policy for overseas work.
- Regular team socials.
- Pension scheme.
- £50 contribution towards gym membership.
Live Manager (Tiktok Shop Agency) in City of London employer: Somerce
Contact Detail:
Somerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live Manager (Tiktok Shop Agency) in City of London
✨Tip Number 1
Get your networking game on! Connect with people in the industry, especially those who work at Somerce or similar agencies. Attend events, join online groups, and don’t be shy to slide into DMs – you never know who might help you land that interview!
✨Tip Number 2
Show off your skills! If you’ve got experience in live shopping or social commerce, create a portfolio showcasing your best work. Use videos, case studies, or even TikTok clips to demonstrate your expertise and creativity – it’ll make you stand out!
✨Tip Number 3
Prepare for the interview like it’s a live show! Research Somerce, understand their clients, and think about how you can contribute to their mission. Be ready to discuss your strategies for optimising live operations and managing client communications.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our vibrant team at Somerce!
We think you need these skills to ace Live Manager (Tiktok Shop Agency) in City of London
Some tips for your application 🫡
Show Your Passion for TikTok: When you're writing your application, let your enthusiasm for TikTok and live commerce shine through. We want to see how you can bring that energy to our team and help brands thrive on the platform!
Tailor Your Experience: Make sure to highlight your relevant experience in live shopping or social commerce. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re the perfect fit for the Live Manager role without wading through too much fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Somerce
✨Know Your TikTok Shop Inside Out
Before the interview, make sure you’re well-versed in TikTok Shop and its features. Familiarise yourself with recent trends, successful campaigns, and how brands are leveraging live shopping. This will show your passion for the platform and your readiness to contribute.
✨Showcase Your Organisational Skills
As a Live Manager, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you successfully managed projects or teams. Highlight your ability to adapt to changing priorities and keep everything running smoothly.
✨Communicate Clearly and Confidently
Since client communication is key, practice articulating your thoughts clearly. Be ready to discuss how you would handle client expectations and provide updates. Demonstrating strong communication skills will set you apart as a confident candidate.
✨Bring Data to the Table
Be prepared to discuss how you’ve used data to drive decisions in previous roles. Whether it’s optimising performance metrics or improving conversion rates, showcasing your data-driven mindset will resonate well with the interviewers.
