Health Care Assistant in Radstock

We are looking for caring and motivated individuals to join our friendly and supportive GP practice team. This is an exciting opportunity for someone who is passionate about delivering high-quality patient care within a busy primary care setting.

Main duties of the job

• Deliver high-quality, compassionate, and person-centred care under the supervision of registered nurses.
• Assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Job responsibilities

• Clinical Responsibilities: To carry out ECG recording on patients as requested, in line with practice protocols, ensuring that the output and results are passed to the appropriate clinician for review.
• Provide phlebotomy services for patients as per practice protocols.
• To carry out NHS Health Checks as per practice protocols which include the internal & external quality control checks on the equipment for the St Chads site, flagging any discrepancies to the Nurse Manager immediately.
• Assist with the GP with Minor Operations and Long-Acting Reversible Contraception clinics.
• Administer immunisations, medication and vaccinations under Patient Specific Directions as directed.
• Support the practice nurses in delivering delegated wound care, including removal of sutures and clips, wound dressings following a wound care plan, and compression bandaging under supervision of a registered nurse mentor.
• Support the practice in delivering long term conditions care for patients as assessed competent to do so, including diabetic foot checks and respiratory diagnostic testing.
• Provide ear checks to patients prior to their audiology appointment.
• Undertake specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.
• Provide chaperoning duties for patients and/or clinicians as requested, ensuring that chaperone training is up to date and practice protocols are followed.
• Process and manage laboratory samples to send off to the pathology lab as requested by GPs/Nurses.

Administration and professional responsibilities:

• Participate in the administrative and professional responsibilities of the practice team.
• Ensure accurate and legible notes of all consultations and treatments are recorded in the patients records.
• Ensure that medical records are completed at time of consultation and are accurate and that confidentiality is respected inline with surgery policy.
• Ensure the clinical computer system is kept up to date with accurate details recorded of any consultation or patient contact.
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice.
• Ensure collection and maintenance of statistical information required for regular and ad hoc reports.
• Order general clinical surgery supplies under the direction of the nurse manager.
• Provide the service of restocking clinical rooms and cupboards and ordering needed items of nursing supplies for the St Chads site.
• Supervise junior staff to ensure stock levels are maintained and support junior staff escalating any concerns with performance to associate lead nurse and/or nurse manager.
• Be responsible for maintaining the vaccine/cold chain storage and the monitoring of vaccine fridges.
• Prepare and maintain the clinical environment and equipment in own clinical room before, during and after patient care interventions.
• Assist in the assessment and surveillance of patients health and well-being.
• Help raise awareness of health and well-being with patients.
• Assist with the collection and collation of data on needs related to health and well-being.
• Assist in seasonal and special projects as requested e.g. flu and covid vaccination campaign.
• Take part in the appraisal and training structures of the practice.
• Attend and participate in any team or whole practice meetings when required.
• Provide administrative support to the nurse manager as requested.
• Other duties as requested from time to time.

Person Specification

• Knowledge & Skills: Blood pressure pulse, temperature, height weight, ECGs, familiar with TPP System One or Emis web, wound care and removal of sutures, health promotion, diabetes care - foot checks, chronic disease management - pre-assessment checks, automated Doppler assessments of ABPI, measure for compression hosiery, assisting in minor ops or coil clinics.
• Qualifications: Maths and English minimum Grade C or an equivalent numeracy/literacy certificate, NVQ 3 in Health & Social Care or an equivalent recognised qualification in healthcare, minimum of two years healthcare assistant experience within a primary care setting.
• Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.