At a Glance
- Tasks: Lead and coordinate delivery of multiple projects while ensuring client satisfaction.
- Company: Dynamic tech specialist offering bespoke Microsoft solutions.
- Benefits: Competitive salary, remote work, and opportunities for career growth.
- Other info: Opportunity to work with cutting-edge Microsoft technologies and expand your career.
- Why this job: Combine project management with client success in a fast-paced environment.
- Qualifications: Experience in project management and strong client-facing skills required.
Delivery / Customer Success / Account Management
UK based, remote with periodic travel
£50 - 55k
This isn't your standard PM role. We need someone with a broader understanding of account management and customer success along with project delivery. This position could suit a Customer Success Manager or Account Manager with project management experience, looking to further their career in Project Management - or a Project Manager who enjoys the client growth and account management side.
Our client is a technology specialist, offering bespoke solutions to their customers across Microsoft technologies including Dynamics, Power Platform, Data, and AI.
As Project Manager you will be responsible for leading and coordinating delivery of a portfolio of roughly 4 to 10 projects across multiple customers. These will range from short 3 / 4 days projects to £50k, 3 month durations or longer.
You will work closely with technical, delivery, and commercial teams to deliver projects across Microsoft technologies including Dynamics, Power Platform, Data, and AI. You will be highly client facing and ensure the success of the projects while acting as the account manager and primary contact for that customer.
You will conduct regular account reviews and customer check-ins to monitor satisfaction, identify risks, and uncover opportunities for improvement or expansion. You will identify opportunities for additional client support, future phases of work and ongoing collaboration.
Your background:
- Previous experience in Project Management, Project Delivery, or Professional Services roles within IT and Technology, specifically Microsoft tech stack.
- Strong client-facing experience with the ability to build and maintain trusted customer relationships.
- Experience delivering multiple concurrent projects and managing competing priorities.
- Manage project scope, timelines, risks, dependencies, and stakeholder communications throughout the project lifecycle.
- Commercial awareness with the ability to support ongoing client engagement and identify future opportunities.
Project Manager employer: Som3
Join a forward-thinking technology specialist that values innovation and client success, offering a dynamic work culture where your contributions directly impact customer satisfaction and project outcomes. With a focus on professional growth, you will have access to ongoing training and development opportunities, all while enjoying the flexibility of remote work and the excitement of periodic travel. This role not only enhances your project management skills but also allows you to thrive in account management, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft technologies. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your project management skills in real-time! Consider volunteering for projects or initiatives that allow you to demonstrate your ability to manage multiple tasks and client relationships effectively.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of the Microsoft tech stack. Be ready to discuss how your experience aligns with the role, especially in account management and customer success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for talent that fits our unique needs.
We think you need these skills to ace Project Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Project Manager role. Highlight your account management and customer success experience, as well as any project delivery achievements that showcase your ability to juggle multiple projects.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed projects and built client relationships in the past. This is your chance to show off your personality and passion!
Showcase Your Technical Knowledge:Since we're looking for someone familiar with Microsoft technologies, make sure to mention any relevant experience you have with Dynamics, Power Platform, or AI. This will help us see how you can hit the ground running in our tech-focused environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Som3
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the types of projects the company handles. Brush up on Microsoft technologies like Dynamics and Power Platform, as well as any recent projects they’ve completed. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Client-Facing Skills
Since this role is highly client-facing, prepare examples that highlight your ability to build and maintain relationships. Think of specific instances where you’ve successfully managed client expectations or turned a challenging situation into a positive outcome.
✨Demonstrate Your Project Management Expertise
Be ready to discuss your project management experience in detail. Talk about how you’ve managed competing priorities, timelines, and risks in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses for clarity and impact.
✨Prepare Questions About Growth Opportunities
Since the role involves identifying opportunities for client support and future phases of work, come prepared with insightful questions. Ask about how the company approaches client growth and what success looks like in this position. This shows your interest in not just the role, but also in contributing to the company's long-term success.
