Som3 is seeking a Service Desk Analyst to join a team of Field Engineers and Support Analysts. Based at the head office in Northampton, you will support around 1000 users across multiple sites around the UK, focusing on Microsoft 365 and bespoke applications.
You will handle 1st/2nd line tickets, log and resolve requests, administer Microsoft 365, coordinate IT projects, and collaborate with third-party providers to maintain IT services and security.
M365 IT Support Engineer (1st/2nd Line) – Onsite in Northampton employer: Som3
As an Operational Change Lead at our company, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. With a focus on collaboration across the Birmingham, Leeds, and Manchester regions, we offer a flexible mainly remote working arrangement, competitive salary, and opportunities to engage in meaningful change initiatives that drive operational excellence. Join us to be part of a culture that values innovation, continuous improvement, and the successful implementation of strategic projects.
