Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee software deployment and ensure customer success in the hospitality sector.
- Company: Dynamic recruitment agency focused on innovative tech solutions.
- Benefits: Full-time role with competitive salary and growth opportunities.
- Why this job: Join a thriving industry and make a real impact on customer relationships.
- Qualifications: 5+ years in Customer Success, strong communication, and technical skills.
- Other info: Collaborative environment with a focus on team success.
The predicted salary is between 36000 - 60000 £ per year.
A recruitment agency in the United Kingdom is seeking an Operations & Delivery Director to oversee the deployment of software solutions in the hospitality sector. The role involves ensuring customer success, managing relationships, and collaborating across teams.
Candidates should have over 5 years of experience in Customer Success or similar roles, strong communication skills, and a technical background.
This is a full-time position focused on Information Technology within the Information Services industry.
Strategic CSM – Hospitality SaaS Growth employer: som3 Recruitment
Contact Detail:
som3 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic CSM – Hospitality SaaS Growth
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality SaaS space on LinkedIn or at industry events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your success in customer success roles. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions and scenarios related to customer success in the hospitality sector. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you, so make sure you check them out and submit your application directly.
We think you need these skills to ace Strategic CSM – Hospitality SaaS Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Customer Success and any relevant technical skills. We want to see how your background aligns with the hospitality SaaS sector, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can contribute to our team. We love seeing genuine enthusiasm for what we do.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at som3 Recruitment
✨Know Your Stuff
Make sure you understand the hospitality SaaS landscape. Brush up on the latest trends and challenges in the industry, as well as the specific software solutions the company offers. This will show that you're not just interested in the role but also invested in the sector.
✨Showcase Your Experience
With over 5 years in Customer Success or similar roles, be ready to share specific examples of how you've driven customer satisfaction and success. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Communicate Clearly
Strong communication skills are a must for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to demonstrate your ability to engage with clients and teams effectively.
✨Technical Savvy is Key
Since a technical background is essential, be prepared to discuss your familiarity with software solutions and any relevant technical skills. You might even want to brush up on some common technical questions or scenarios that could come up during the interview.
