Strategic Account Manager

Strategic Account Manager

Location: UK (flexible/hybrid)

Benefits: £38,000 – £55,000 + Double OTE and more

We are looking for a Strategic Account Manager to look after key clients in specific sectors. This is all about building long-term relationships and helping customers get real value from the cloud-based technologies provided.

It’s a role for someone who’s proactive, commercially minded, and great at working cross-functionally. You’ll need to balance growing existing accounts with making sure clients are consistently supported and engaged – and that we’re always seen as easy to do business with.

We are looking for individuals that have sold into sectors including retail/travel, manufacturing or public sector.

What you’ll be doing:

• Own and grow relationships with a portfolio of strategic customers.
• Build and deliver clear account plans with short-term wins and long-term goals.
• Work closely with colleagues in customer success, product, and delivery to align on customer priorities.
• Understand the customer’s business inside-out so you can recommend the right solutions and spot opportunities for growth.
• Make sure the company stay relevant and useful – not just a vendor, but a trusted partner.
• Keep everyone on the same page internally to ensure client satisfaction, retention, and commercial targets are hit.

What you’ll need:

• Strong background in account management or B2B sales, ideally in the tech or cloud services space.
• Experience working with large or complex clients.
• A commercial mindset with a focus on delivering value – not just hitting sales targets.
• Confident communicator who can engage at all levels, including C-suite.
• Able to juggle multiple priorities and keep everything moving without dropping the ball.
• Comfortable using CRM tools (Salesforce, HubSpot, etc.) and MS Office.
• You’ll need to be someone who takes ownership and genuinely cares about customer outcomes.

What’s on offer:

• A competitive base salary and uncapped commission structure.
• The chance to work in a high-growth environment with lots of autonomy.
• Supportive team culture and the opportunity to really make your mark.

If you enjoy building strong relationships, solving problems, and growing accounts with a long-term mindset, I’d love to hear from you.