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For Companies At a Glance
- Tasks: Assist European truck drivers with recovery calls and manage bookings.
- Company: Solvit is a supportive company focused on customer service excellence.
- Benefits: Earn £14.05 p/h, enjoy full training, and hybrid work after 8 weeks.
- Why this job: Join a friendly team and make a real impact in customer service.
- Qualifications: Fluency in English, French, and either Spanish or Italian is essential.
- Other info: This is an entry-level, part-time role based in Rugby.
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Shift-based Office-based (Hybrid after 8 weeks)
We\’re hiring
Multilingual Customer Service – Rugby£14.05 p/h £29,219 pa 40 hrs/weekShift-based Office-based (Hybrid after 8 weeks)
We\’re hiring local candidates in Rugby for a long-term customer service role supporting European truck drivers.
You Must
- Speak English, French + Spanish or Italian (3 languages)
- Live locally – office-based for the first 8 weeks
- Pass a language test (fluency in English, French PLUS either Spanish or Italian is essential)
The Role
- Take calls from drivers needing recovery in Europe
- Liaise with garages, book hotels, update CRM
- Shifts between 6am-midnight on a planned rota.
- Use phone, email, Excel
What You Get
- £14.05 p/h paid weekly via SolviT
- Full training & job security
- Friendly, supportive team
- Hybrid working after 8 weeks
Apply Today
Call Scott Saunders on or send your CV.#WeCanSolviT
Seniority level
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Seniority level
Entry level
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Part-time
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Industries
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Multilingual Customer Service employer: Solvitwales
Contact Detail:
Solvitwales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multilingual Customer Service
✨Tip Number 1
Make sure you brush up on your language skills, especially in English, French, and either Spanish or Italian. Practising common customer service scenarios in these languages can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the specific challenges faced by European truck drivers. Understanding their needs will not only help you in the role but also impress the hiring team during your discussions.
✨Tip Number 3
Prepare to discuss your previous customer service experiences, particularly any that involved multilingual communication. Highlighting your ability to handle diverse customer needs will set you apart from other candidates.
✨Tip Number 4
Since the role involves shift work, be ready to demonstrate your flexibility and willingness to adapt to different schedules. Showing that you're open to working various shifts can make you a more attractive candidate.
We think you need these skills to ace Multilingual Customer Service
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in English, French, and either Spanish or Italian. Clearly state your language proficiency levels in your CV and cover letter.
Tailor Your CV: Customise your CV to reflect relevant customer service experience. Include any previous roles where you supported clients or handled inquiries, especially in a multilingual context.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your ability to communicate effectively in multiple languages. Mention specific examples of how you've helped customers in the past.
Prepare for the Language Test: Since passing a language test is essential, practice your language skills beforehand. Familiarise yourself with common customer service scenarios in all three languages to boost your confidence.
How to prepare for a job interview at Solvitwales
✨Brush Up on Your Language Skills
Since fluency in English, French, and either Spanish or Italian is essential, make sure to practice speaking and understanding these languages. You might be asked to demonstrate your language skills during the interview, so be prepared to engage in a conversation in all three languages.
✨Familiarise Yourself with Customer Service Scenarios
Think about common customer service situations you might encounter, especially those related to supporting truck drivers. Prepare examples from your past experiences where you successfully resolved issues or provided excellent service, as this will showcase your problem-solving skills.
✨Know the Company and Role
Research Solvit and understand their mission, values, and the specifics of the Multilingual Customer Service role. Being knowledgeable about the company will help you answer questions confidently and show your genuine interest in the position.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This could include inquiries about the team dynamics, training processes, or what success looks like in this role. Asking questions demonstrates your enthusiasm and helps you assess if the company is the right fit for you.