IT Support Technician L1 in Northampton

IT Support Technician L1 in Northampton

Northampton Full-Time 35000 - 35000 £ / year (est.) No working from home possible
SolviT Recruitment Ltd

At a Glance

  • Tasks: Provide IT support by resolving issues and escalating when necessary.
  • Company: Dynamic call centre in Daventry with a supportive culture.
  • Benefits: Competitive salary, weekly pay, and excellent facilities.
  • Other info: Office-based role with flexible hours and job security.
  • Why this job: Join a fast-growing company with real opportunities for career advancement.
  • Qualifications: Experience in IT support and knowledge of Active Directory.

The predicted salary is between 35000 - 35000 £ per year.

We need a new IT Support Operative for a call centre in Daventry. You'll be office based, taking inbound calls and either sorting the issue on the spot or raising a ticket to escalate to level 2/3.

Typical calls include:

  • Password resets
  • Account resets
  • Printer issues
  • Signature changes
  • Device enrolment

You'll be working with a CRM, a ticketing system, and some basic remote desktop tools. The working hours are Monday to Friday, day shift, but there's a rota so you'll need to flex your start/finish times sometimes.

You MUST have:

  • Some service desk / IT level 1 support experience
  • CompTIA ideally
  • A basic grasp of Active Directory

Why bother applying:

  • £27K-£30K
  • Weekly pay via SolviT Recruitment
  • Excellent facilities
  • A managing director who actually supports you
  • Job security
  • Genuine room to climb in a company that's growing fast

APPLY NOW. Pick up the phone. Call Scott at SolviT Recruitment or send your CV showing the skills and experience above and we'll call you. Heads up, this one's urgent, NOT remote, NOT hybrid and you must have full right to work in the UK full time.

IT Support Technician L1 in Northampton employer: SolviT Recruitment Ltd

At SolviT Recruitment, we pride ourselves on being an excellent employer, offering competitive pay and a supportive work environment for our MIG Welders in Rugby. With a focus on employee growth and development, we provide excellent facilities and a dedicated production manager to ensure you thrive in your role. Join us for a rewarding career where your skills are valued and your contributions make a difference.

SolviT Recruitment Ltd

Contact Details:

SolviT Recruitment Ltd Recruitment Team

We think you need these skills to ace IT Support Technician L1 in Northampton

IT Support
Service Desk Experience
CompTIA Certification
Active Directory
CRM Software
Ticketing System
Remote Desktop Tools