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- Tasks: Answer calls, book appointments, and handle enquiries in a fast-paced call centre.
- Company: Join a dynamic team in Daventry with a focus on excellent customer service.
- Benefits: Earn £12.50 per hour with flexible weekend hours and potential for permanent role.
- Why this job: Perfect for those seeking part-time work with varied daily tasks and a supportive environment.
- Qualifications: Confident phone skills, great listening abilities, and full computer literacy required.
- Other info: DBS check required; apply easily online with your CV.
The predicted salary is between 10 - 15 £ per hour.
We are recruiting for a Weekend Call Handler to join a busy call centre based within Daventry. It's a fast paced role where no day will be the same. You'll be answering incoming calls, creating reports, booking appointments, handling basic enquiries via telephone and live chat, and maintain excellent service throughout the entirety of the process.
Requirements:
- Confident and Clear telephone manner
- Great listening skills
- Full computer literacy
- Availability to work weekends without fail
Applying is easy, just click the apply online button attaching an up-to-date CV and you will receive a call from an 01455 number.
Weekend Call Handler in Daventry employer: SolviT Recruitment Ltd
Contact Detail:
SolviT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Call Handler in Daventry
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and any recent news. This will help you tailor your conversation and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling calls, try role-playing with a friend or family member. Focus on being clear, confident, and friendly – it’ll make a world of difference when you get that call!
✨Tip Number 3
Be ready to showcase your listening skills. During the call, make sure to actively listen to what they’re saying and respond thoughtfully. This will demonstrate that you can handle enquiries effectively and maintain excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy – just click the apply online button, attach your CV, and you’ll be one step closer to landing that Weekend Call Handler role. We’re rooting for you!
We think you need these skills to ace Weekend Call Handler in Daventry
Some tips for your application 🫡
Craft a Clear CV: Make sure your CV is up-to-date and highlights your relevant experience. We want to see your skills shine, so tailor it to show how you can handle calls and provide excellent service.
Show Off Your Communication Skills: Since this role is all about handling calls, let us know about your confident and clear telephone manner. A brief example in your cover letter can really make you stand out!
Be Ready for the DBS Check: As we work with official bodies, be prepared for a DBS check. Mention any previous roles that required similar checks to reassure us of your reliability.
Apply Through Our Website: Don’t forget to apply through our website! Just click the apply online button, attach your CV, and we’ll get back to you. It’s that simple!
How to prepare for a job interview at SolviT Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Weekend Call Handler does. Familiarise yourself with the tasks mentioned in the job description, like answering calls and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Practice Your Phone Skills
Since this role involves a lot of phone work, practice your telephone manner. Try role-playing with a friend or family member to get comfortable with answering calls and responding to enquiries. A clear and confident voice can make a great impression!
✨Show Off Your Listening Skills
Listening is key in a call handler position. During the interview, make sure to listen carefully to the questions asked and respond thoughtfully. You could even mention a time when your listening skills helped resolve an issue, showing that you can apply this skill in real situations.
✨Be Ready for DBS Questions
Since the company conducts DBS checks, be prepared to discuss your background honestly. If there’s anything that might come up, it’s better to address it upfront. This shows integrity and builds trust with your potential employer.
