At a Glance
- Tasks: Handle calls, book appointments, and manage diaries in a fast-paced call centre.
- Company: Join a dynamic team in a busy 24-hour call centre in Daventry.
- Benefits: Earn £13-£15 per hour with flexible part-time shifts.
- Other info: Training starts on 27th July; apply now to secure your spot!
- Why this job: Gain valuable customer service experience while working in a supportive environment.
- Qualifications: Must have customer service experience and be computer literate.
Daventry
£13.00 p/hour for hours worked between 07:00 – 21:00
£15.00 p/hour for hours worked between 22:00 – 06:00
Part Time – Ongoing Agency
Starting 27th July - NON-Negotiable
We are looking for an experienced customer services person who can work ad hoc shifts within a busy, 24 hour call centre in Daventry. You will be taking calls from businesses and official bodies, expected to handle the call from start to finish, book appointments and manage a diary. There will be computers to use, lots of inbound calls and it's very fast-paced working within a smaller team.
To be considered you must be living in Daventry, be able to attend shifts without any issues, have previous customer service experience, and be fully computer literate. Training will take place week commencing 27th July so you must be able to start then.
APPLY NOW
Applying is easy, just respond back to this advert with your CV clearly showing relevant experience and we will be in touch. Everyone will receive a reply but please do not apply if you are not willing to pick up the phone when we call from a 01455 number.
Call Centre Operator - Reserve Staff in Daventry employer: SolviT Recruitment Ltd
At SolviT Recruitment, we pride ourselves on being an excellent employer, offering competitive pay and a supportive work environment for our MIG Welders in Rugby. With a focus on employee growth and development, we provide excellent facilities and a dedicated production manager to ensure you thrive in your role. Join us for a rewarding career where your skills are valued and your contributions make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Operator - Reserve Staff in Daventry
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like SolviT Recruitment Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at SolviT Recruitment Ltd and let us see your personality shine through!
We think you need these skills to ace Call Centre Operator - Reserve Staff in Daventry
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and SolviT Recruitment Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about SolviT Recruitment Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at SolviT Recruitment Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress SolviT Recruitment Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which SolviT Recruitment Ltd will surely appreciate.
