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- Tasks: Handle calls from social services and manage a busy diary in a fast-paced environment.
- Company: Join a supportive team at SolviT Recruitment, dedicated to making a difference.
- Benefits: Enjoy weekly pay, extensive training, and the potential for permanent employment.
- Why this job: Make an impact while developing your skills in a dynamic call center setting.
- Qualifications: Must be local to Daventry, fluent in English, and possess strong communication skills.
- Other info: Immediate interviews available before Christmas; apply now to secure your spot!
The predicted salary is between 24000 - 28800 £ per year.
Call Centre Operative (Afternoon Shift) Daventry (office based and full time only) (Apply online only) 4 days on / 4 days off Split Pay Rate (see below) £11.56(Apply online only)) £13.56(Apply online only)) Full Time – Temp 2 Perm INTERVIEWING AND STARTING BEFORE CHRISTMAS (THIS IS A DEALBREAKER) We are looking for an experienced customer services person who can work a late shift within a busy call centre in Daventry. This is a 4 on / 4 off shift (all 7 days are working days, and you work a block of 4) You will be taking calls from social services, police and other official bodies and expected to handle the call, book appropriate adults to attend interviews and manage a diary. There will be use of computers, lots of inbound call and its very fast paced working within a smaller team. To be considered you MUST be local to Daventry, reliable enough to work the shift and the pattern, has excellent communication skills, good personal organisation and be willing to see problems without to competition. DUE TO THE NATURE OF THE ROLE, YOU MUST BE FLUENT IN WRITTEN AND SPOKEN ENGLISH. This role offers you: £11.56 p/hour for half the shift and £13.56 for the remaining other half each day. Weekly pay via SolviT Recruitment Average of 42 hours paid per week (average worked out annually). Lots of training and support. A nice sense of doing good. Job security – this WILL lead to a permanent job.APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing relevant experience and we will be in touch. Everyone will receive a reply but please do not reply if you are not willing to pick up the phone when we call from a 01455 number. #WeCanSolviT
Call Centre Operative Afternoon Shift employer: SolviT Recruitment Ltd
Contact Detail:
SolviT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Operative Afternoon Shift
✨Tip Number 1
Make sure you familiarize yourself with the specific needs of a call center environment. Understanding the dynamics of handling calls from social services and police will give you an edge during the interview.
✨Tip Number 2
Highlight your experience in customer service roles, especially those that required quick thinking and problem-solving skills. This will demonstrate your ability to thrive in a fast-paced setting.
✨Tip Number 3
Since the role requires excellent communication skills, practice articulating your thoughts clearly and concisely. This will help you stand out during the interview process.
✨Tip Number 4
Be prepared to discuss your availability and reliability for the 4 on / 4 off shift pattern. Showing that you can commit to this schedule will be crucial in securing the position.
We think you need these skills to ace Call Centre Operative Afternoon Shift
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to clearly showcase your previous experience in customer service roles. Mention specific examples where you handled calls, managed diaries, or worked in a fast-paced environment.
Emphasize Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated with clients or colleagues in the past. This could include handling difficult conversations or providing clear information.
Showcase Reliability and Organization: Demonstrate your reliability by mentioning your ability to adhere to shift patterns and manage your time effectively. Include any relevant experiences that highlight your organizational skills.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the job listing, such as 'call centre', 'inbound calls', and 'problem-solving', to ensure your application stands out.
How to prepare for a job interview at SolviT Recruitment Ltd
✨Show Your Customer Service Experience
Make sure to highlight your previous experience in customer service roles. Be ready to discuss specific situations where you successfully handled difficult calls or resolved customer issues, as this will demonstrate your capability to manage the fast-paced environment of a call centre.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. During the interview, focus on how you can convey information effectively, especially in high-pressure situations.
✨Familiarize Yourself with the Shift Pattern
Understand the 4 on / 4 off shift pattern and be prepared to discuss your availability. Show that you are reliable and committed to working the required hours, as this is a key requirement for the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various scenarios. Think of examples from your past experiences where you had to think on your feet and make quick decisions, as this will showcase your readiness for the role.
