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- Tasks: Lead and manage a telesales team to achieve targets and deliver exceptional customer service.
- Company: Join SolviT, a dynamic player in the automotive industry with a national presence.
- Benefits: Enjoy a competitive salary, performance bonuses, and opportunities for career growth.
- Why this job: Be part of a vibrant team that values innovation and customer satisfaction in the automotive sector.
- Qualifications: Experience in managing telesales teams and a background in the automotive industry are essential.
- Other info: Weekend work is required, so flexibility is key!
The predicted salary is between 30000 - 42000 £ per year.
Hinckley £50,000 Basic Salary (£75,000 OTE)
MUST BE ABLE TO WORK SOME WEEKENDS
Do you have experience in managing a Telesales based team?
Do you have an Automotive background?
If the answer to both of these questions is yes then this could be the job for you!
Here at SolviT we have an exciting opportunity working with a national automotive company who are looking for a dedicated and...
Call Centre Manager employer: SolviT Recruitment Ltd
Contact Detail:
SolviT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Manager
✨Tip Number 1
Make sure to highlight your experience in managing telesales teams during any networking opportunities. Connect with professionals in the automotive industry on platforms like LinkedIn and engage in conversations that showcase your leadership skills.
✨Tip Number 2
Research the company thoroughly before any interviews or informal chats. Understanding their values, mission, and recent developments will help you tailor your discussions and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare specific examples from your past experiences that illustrate your ability to lead a team effectively, especially in a telesales environment. Use metrics or achievements to quantify your success and make your case stronger.
✨Tip Number 4
Don’t hesitate to reach out to current or former employees of the company for insights about the work culture and expectations. This can give you an edge in understanding what they value in a Call Centre Manager.
We think you need these skills to ace Call Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing telesales teams and any relevant automotive background. Use specific examples to demonstrate your leadership skills and achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the job requirements. Explain why you are the perfect fit for the Call Centre Manager position, focusing on your management experience and knowledge of the automotive industry.
Highlight Weekend Availability: Since the role requires some weekend work, be sure to mention your flexibility and willingness to work weekends in your application. This shows your commitment to the role and understanding of the job's demands.
Showcase Relevant Skills: In your application, emphasise skills that are crucial for a Call Centre Manager, such as communication, problem-solving, and team motivation. Provide examples of how you've successfully used these skills in past positions.
How to prepare for a job interview at SolviT Recruitment Ltd
✨Showcase Your Leadership Skills
As a Call Centre Manager, you'll need to demonstrate your ability to lead and motivate a telesales team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and any specific achievements.
✨Highlight Your Automotive Knowledge
Since the role requires an automotive background, be ready to discuss your experience in this industry. Familiarise yourself with current trends and challenges in the automotive sector to show your passion and understanding during the interview.
✨Prepare for Weekend Work Questions
The job mentions the need to work some weekends. Be honest about your availability and willingness to work during these times. It’s important to convey that you are flexible and committed to the role.
✨Demonstrate Your Sales Acumen
Given the telesales focus, prepare to discuss your sales strategies and successes. Think of specific metrics or targets you've achieved in previous roles, as this will help illustrate your capability to drive results in a call centre environment.
