Ad Hoc Inbound Call Centre Operator in Daventry
Ad Hoc Inbound Call Centre Operator in Daventry

Ad Hoc Inbound Call Centre Operator in Daventry

Daventry Full-Time No home office possible
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At a Glance

  • Tasks: Handle inbound calls from social services and police, manage diaries, and book appropriate adults.
  • Company: Join a busy call centre in Daventry, supporting essential services.
  • Benefits: Earn £11.56 to £13.56 per hour with weekly pay and flexible shifts.
  • Why this job: Perfect for students or anyone needing flexible work; make a difference while earning.
  • Qualifications: Must be local to Daventry, reliable, and possess excellent communication skills.
  • Other info: Receive training and support; everyone who applies will get a response.

Inbound Call Centre Operative- Ad hoc shifts

Daventry (fully office based)

Shifts will vary from AM, PM and nights- YOU MUST BE ABLE TO WORK ANY SHIFT

£11.56(1700 – 2100)

£13.56(2100 – 0200)

We are looking for an experienced customer services person who can work as bank staff within a busy call centre in Daventry to cover staff sickness and holidays. You could be called for an AM, PM OR NIGHT SHIFT- so you MUST be able to work any shift!

This job is perfect for if you are a student looking to pick up extra shifts or for someone that just wants a few shifts here and there to work around family!

You will be taking calls from social services, police and other official bodies and expected to handle the call, book appropriate adults to attend interviews and manage a diary.

There will be use of computers, lots of inbound call and its very fast-paced working within a smaller team.

To be considered you MUST be local to Daventry, reliable enough to work the shift and the pattern, has excellent communication skills, good personal organisation and be willing to see problems without to competition.

This role offers you:

  • £11.56 p/hour for half the shift and £13.56 for the remaining other half each day.
  • Weekly pay via SolviT Recruitment
  • Lots of training and support.
  • A nice sense of doing good.

APPLY NOW

Applying is easy, just respond back to this advert with your CV clearly showing relevant experience and we will be in touch. Everyone will receive a reply but please do not reply if you are not willing to pick up the phone when we call from a 01455 number.

#WeCanSolviT

Ad Hoc Inbound Call Centre Operator in Daventry employer: SolviT Recruitment Ltd

At our Daventry call centre, we pride ourselves on being an excellent employer that values flexibility and work-life balance. With competitive pay rates and weekly pay, we offer a supportive environment where you can grow your customer service skills while making a meaningful impact in the community. Join our close-knit team and enjoy the opportunity to work varied shifts that fit around your lifestyle, all while receiving comprehensive training and support.
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Contact Detail:

SolviT Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ad Hoc Inbound Call Centre Operator in Daventry

✨Tip Number 1

Make sure you highlight your availability for all shifts in your conversations. Since the role requires flexibility, showing that you can work AM, PM, and night shifts will make you a more attractive candidate.

✨Tip Number 2

Familiarize yourself with the types of calls you might receive, especially from social services and police. Understanding the nature of these calls will help you respond confidently and effectively during your interview.

✨Tip Number 3

Demonstrate your customer service experience by preparing examples of how you've handled difficult situations in the past. This will show your potential employer that you have the skills needed to manage calls in a fast-paced environment.

✨Tip Number 4

Since this role involves working within a smaller team, emphasize your teamwork skills. Be ready to discuss how you collaborate with others and contribute to a positive work environment.

We think you need these skills to ace Ad Hoc Inbound Call Centre Operator in Daventry

Excellent Communication Skills
Customer Service Experience
Ability to Work Flexible Shifts
Strong Personal Organisation
Problem-Solving Skills
Diary Management
Computer Proficiency
Ability to Handle Inbound Calls
Teamwork
Reliability
Adaptability to Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and any previous call centre roles. Emphasize your ability to work flexible shifts and your communication skills.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention your availability for AM, PM, and night shifts, and your local connection to Daventry.

Highlight Key Skills: Focus on key skills that are important for this role, such as personal organization, problem-solving abilities, and experience handling calls from official bodies like social services or police.

Follow Application Instructions: Respond to the job advert as instructed, ensuring you include your CV and any other requested information. Double-check that your contact details are correct so they can reach you easily.

How to prepare for a job interview at SolviT Recruitment Ltd

✨Be Ready for Shift Flexibility

Since the role requires you to work various shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to different schedules.

✨Showcase Your Customer Service Experience

Emphasize any previous experience in customer service roles, especially in fast-paced environments. Be ready to provide examples of how you've handled challenging calls or situations.

✨Demonstrate Strong Communication Skills

As you'll be taking calls from official bodies, it's crucial to convey your excellent communication skills. Practice clear and concise responses, and be prepared to demonstrate active listening during the interview.

✨Highlight Problem-Solving Abilities

The job requires you to manage calls and book appropriate adults for interviews. Prepare to discuss instances where you've successfully identified and resolved issues, showcasing your proactive approach.

Ad Hoc Inbound Call Centre Operator in Daventry
SolviT Recruitment Ltd
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