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- Tasks: Handle inbound calls and manage appointments in a fast-paced call centre.
- Company: Join a supportive team at SolviT Recruitment, dedicated to making a difference.
- Benefits: Earn £12.50 - £15.00 per hour with weekly pay and flexible shifts.
- Why this job: Perfect for students or anyone seeking flexible work while helping others.
- Qualifications: Must be local to Daventry, reliable, and possess excellent communication skills.
- Other info: Training provided; apply easily by sending your CV.
Inbound Call Centre Operative- Ad hoc shifts Daventry (fully office based) Shifts will vary from AM, PM and nights- YOU MUST BE ABLE TO WORK ANY SHIFT £12.50(Apply online only)) £15.00(Apply online only)) We are looking for an experienced customer services person who can work as bank staff within a busy call centre in Daventry to cover staff sickness and holidays. You could be called for an AM, PM OR NIGHT SHIFT- so you MUST be able to work any shift! This job is perfect for if you are a student looking to pick up extra shifts or for someone that just wants a few shifts here and there to work around family! You will be taking calls from social services, police and other official bodies and expected to handle the call, book appropriate adults to attend interviews and manage a diary. There will be use of computers, lots of inbound call and its very fast-paced working within a smaller team. To be considered you MUST be local to Daventry, reliable enough to work the shift and the pattern, has excellent communication skills, good personal organisation and be willing to see problems without to competition. This role offers you: £12.50 -£15.00 p/hour Weekly pay via SolviT Recruitment Lots of training and support. A nice sense of doing good.APPLY NOW Applying is easy, just respond back to this advert with your CV clearly showing relevant experience and we will be in touch. Everyone will receive a reply but please do not reply if you are not willing to pick up the phone when we call from a 01455 number. #WeCanSolviT
Contact Detail:
SolviT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ad Hoc Inbound Call Centre Operator
✨Tip Number 1
Make sure to highlight your availability for all shifts in your conversations. Since the role requires flexibility, emphasising your willingness to work AM, PM, and night shifts will make you stand out.
✨Tip Number 2
Familiarise yourself with common scenarios you might encounter in a call centre, especially those involving social services and police. This knowledge will help you demonstrate your readiness to handle calls effectively during any interview or conversation.
✨Tip Number 3
Showcase your communication skills by practicing active listening and clear speaking. During any interactions, ensure you convey your ability to manage calls efficiently and maintain a calm demeanour under pressure.
✨Tip Number 4
Network with current or former employees of the call centre if possible. They can provide insights into the work environment and expectations, which can be invaluable when discussing your fit for the role.
We think you need these skills to ace Ad Hoc Inbound Call Centre Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in call centres. Emphasise your ability to work flexible shifts and your communication skills.
Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the Ad Hoc Inbound Call Centre Operator position. Mention your availability for various shifts and your local connection to Daventry.
Highlight Key Skills: In your application, focus on skills such as personal organisation, problem-solving, and the ability to handle fast-paced environments. These are crucial for the role and should be evident in your application.
Follow Application Instructions: Ensure you respond to the advert with your CV as instructed. Double-check that your contact information is correct, especially since they will call from a 01455 number.
How to prepare for a job interview at SolviT Recruitment Ltd
✨Show Your Flexibility
Since the role requires you to work various shifts, be sure to highlight your availability during the interview. Mention any previous experience where you successfully adapted to changing schedules.
✨Demonstrate Communication Skills
As you'll be handling calls from official bodies, it's crucial to showcase your excellent communication skills. Practice clear and concise responses, and be prepared to discuss how you've effectively managed difficult conversations in the past.
✨Emphasise Problem-Solving Abilities
The job description mentions the need to see problems without competition. Prepare examples of situations where you've identified issues and implemented solutions, demonstrating your proactive approach.
✨Familiarise Yourself with the Role
Research the responsibilities of an inbound call centre operator. Understanding the nuances of the role will allow you to ask insightful questions and show your genuine interest in the position during the interview.
