At a Glance
- Tasks: Provide hands-on IT support for CAD applications and engineering workstations.
- Company: Join a dynamic team focused on innovative engineering solutions.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for skill development.
- Other info: Potential for extensions and involvement in exciting IT projects.
- Why this job: Make a real difference by ensuring smooth IT operations for engineering teams.
- Qualifications: Experience in onsite IT support and strong troubleshooting skills required.
The predicted salary is between 38250 - 46750 £ per year.
We are currently looking for an Onsite IT Support Engineer with strong experience supporting CAD applications and engineering workstations. This role is hands-on and user-facing, focused on resolving incidents, maintaining local IT infrastructure, and ensuring stable and efficient IT environments for engineering teams.
Role Overview
- Part-time role
- Start: ASAP
- Assignment: 6 months + extensions
Key Responsibilities
- Provide onsite IT support for hardware, software, and IT services
- Support and troubleshoot CAD applications and engineering workstations
- Resolve 2nd/3rd line incidents and escalations
- Handle service requests (hardware replacement, software deployment, peripherals)
- Maintain and support office IT infrastructure (network, meeting rooms, printers, plotters)
- Support onboarding, role changes, and offboarding processes
- Perform patching, updates, and maintenance for CAD-related systems
- Collaborate with central IT teams and external specialists
- Ensure system performance and stability after changes
- Maintain accurate records in ITSM tools
- Contribute to IT projects (relocations, upgrades, rollouts)
Key Requirements
- Strong experience in onsite IT support (2nd/3rd line)
- Experience supporting CAD applications and engineering environments
- Experience with hardware, laptops, peripherals, and specialized equipment
- Good understanding of network infrastructure and office IT environments
- Experience working with IT service management tools
- Strong troubleshooting and communication skills
IT Support Engineer employer: Solvex Solutions
At Solvex Solutions, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant Alderly Park, UK, our hybrid work model allows for flexibility while providing ample opportunities for professional growth in cutting-edge AI technologies. Join us to be part of a forward-thinking team where your contributions directly impact the future of software development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Get Involved in Local IT Meetups
One of the best ways to land a part-time gig in IT consulting is to dive into local tech meetups or industry events. These gatherings are goldmines for networking and can put you in touch with potential employers looking for fresh talent like you!
✨Join Online Communities & Forums
Check out online platforms such as Reddit, Stack Overflow, or even specific Facebook groups focusing on IT consulting. Engaging in discussions there can help you build a reputation and might even lead you to part-time opportunities shared by members.
✨Showcase Your Skills on GitHub or a Personal Blog
Don’t shy away from showcasing your technical skills! Create a GitHub repository or write blog posts about your consulting projects. This not only builds your portfolio but also demonstrates your capability to Solvex Solutions when you apply for the IT Support Engineer role.
✨Apply Through Solvex Solutions's Website
Make sure you apply through Solvex Solutions's website. Part-time roles can sometimes fly under the radar, so don’t hesitate to follow up with a connection to express your interest. We’re here to help you get your foot in the door!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it's crucial to highlight your technical skills and tools you're familiar with. Make sure your CV lists relevant programming languages, software tools, and any specific methodologies like Agile or Scrum that you've worked with. This shows you're not just theory, but you can handle the practical side too!
Include Real-World Projects:If you've done any consulting projects—be it through internships, university, or freelance work—include them in your application. Describe the challenges you faced, the solutions you implemented, and the actual impact of your work. This kind of hands-on experience speaks volumes to potential employers like Solvex Solutions.
Tailor Your Application for Part-Time:Since this is a part-time role, emphasise your time management skills in your cover letter. Explain how you can balance your studies or other commitments alongside the job. We're looking for someone who can be flexible yet dedicated, so make that clear!
Convey Your Passion for Consultancy:In your application, share why you’re interested in IT consulting specifically. Talk about any relevant experiences that sparked your passion for guiding businesses through tech challenges. Your enthusiasm will stand out and resonate with the values of Solvex Solutions, showing that you're a good fit.
How to prepare for a job interview at Solvex Solutions
✨Brush Up on Your Tech Stack
For a part-time role in IT consulting, it’s essential to be up to speed with the tools and technologies commonly used in the industry. Make sure you can talk confidently about your experience with systems, programming languages, or software relevant to the projects Solvex Solutions is tackling.
✨Demonstrate Your Problem-Solving Skills
Expect to face scenario-based questions that assess your analytical skills. Be ready to tackle case studies or real-world problems that the company has faced, articulating your thought process clearly. We should think of examples that highlight our problem-solving abilities in previous roles or projects.
✨Show Your Flexibility and Adaptability
Part-time positions often require us to juggle multiple tasks and schedules. Be ready to discuss times when you successfully managed conflicting priorities, and how your approach to adaptability can benefit Solvex Solutions. Let’s show them we can handle diverse challenges on a flexible basis!
✨Have a Portfolio Ready
While we might not be going for a full-time gig, having a portfolio of our work can give us an edge. Pull together case studies, project summaries, or client feedback that showcase our consulting prowess, and have it ready to share during the interview. Presenting concrete evidence of our capabilities can really set us apart!
