At a Glance
- Tasks: Join our team as a Sexual Health Receptionist, managing patient bookings and supporting clinical staff.
- Company: Solutions4Health is dedicated to tackling health inequalities with innovative public health services.
- Benefits: Enjoy health support, discounts, and a cycle-to-work scheme while working part-time.
- Other info: Flexible hours with occasional outreach duties; we welcome diverse applicants!
- Why this job: Make a positive impact in people's lives while working in a supportive and inclusive environment.
- Qualifications: Strong IT skills and a non-judgmental attitude are essential; empathy is key!
The predicted salary is between 10075 - 10075 £ per year.
Doncaster Integrated Sexual Health Service
Location: 3 High Fishergate, Doncaster, DN1 1QZ
Contract: Permanent, part-time
Hours: 36 hours per week
Salary: NHS pay band 2 £24,465
Closing date: 12 October 2026
Interview date: 20th October 2026
About The Role
You will be part of the Doncaster Integrated Sexual Health Service, supporting people accessing contraception, STI and HIV-related care and other sexual health support. Based at our High Fishergate clinic.
This is a busy, varied role. You will welcome and check in service users, answer telephone enquiries, manage appointments and records, complete routine administration and signpost people to the right support. You will work closely with clinicians and the wider multidisciplinary team to keep the service running safely and smoothly.
What You'll Be Doing
- Being a welcoming and professional first point of contact, face-to-face and by telephone.
- Registering and checking in service users and keeping electronic records accurate and up to date.
- Booking, changing and cancelling appointments in line with service procedures.
- Signposting people appropriately and passing clinical, urgent or safeguarding concerns to the right colleague.
- Supporting routine referrals, results administration, follow-up activity and missed-appointment processes.
- Handling sensitive personal information discreetly and protecting confidentiality in everything you do.
- Communicating about sexual health in an open, respectful and non-judgemental way.
- Helping to keep reception and waiting areas safe, tidy and welcoming.
- Working as part of a team across the main clinic and community settings and contributing to reliable reception cover.
About You
We are interested in how you work with people as much as where you have worked before. Previous healthcare or sexual health experience would be useful, but it is not essential if you can show strong customer-service skills, discretion, reliability and the right values.
You will need to be comfortable working in a sexual health environment and speaking with people of different ages, identities, backgrounds and circumstances. You should be able to remain kind and professional even when someone is distressed or challenging, and understand that confidentiality and accurate information really matter.
Working Pattern
The service is open Monday-Thursday 08:30- 19:00 and Tuesday and Friday 09:00-17:00. The successful candidate will work a rota across these opening hours, starting 15 minutes before the clinic opens.
Why Join Us?
- A supportive and inclusive culture where people feel valued and heard.
- Opportunities to do meaningful work that has a real impact in communities.
- A strong focus on wellbeing, development and progression.
- The opportunity to contribute ideas and help improve how services are delivered.
We are committed to supporting applicants with disabilities. Please let us know if you require any reasonable adjustments during the recruitment process.
#J-18808-Ljbffr
Sexual Health Receptionist in Doncaster employer: Solutions4Health
Join a dedicated and compassionate team as a Sexual Healthcare Receptionist in the heart of Hereford city centre, where your role will be pivotal in providing high-quality sexual health services to the community. Enjoy a supportive work culture that values empathy, confidentiality, and professional growth, alongside generous benefits including 27 days of holiday and a contributory pension scheme. This part-time position not only offers a fulfilling career path but also the opportunity to make a meaningful impact on individuals' healthcare experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sexual Health Receptionist in Doncaster
✨Tip Number 1
Familiarise yourself with the specific IT systems used in healthcare settings. Being able to demonstrate your proficiency in booking and managing appointments will set you apart from other candidates.
✨Tip Number 2
Showcase your empathy and non-judgmental attitude during any interactions, whether it's in a networking event or an informal chat. This role requires a strong commitment to patient care, so highlighting your interpersonal skills is key.
✨Tip Number 3
Research Solutions4Health and their approach to tackling health inequalities. Understanding their mission and values will help you align your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 4
Be prepared to discuss how you would handle sensitive topics with patients. Practising scenarios can help you articulate your thoughts clearly and demonstrate your ability to maintain confidentiality and respect.
We think you need these skills to ace Sexual Health Receptionist in Doncaster
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the key responsibilities and requirements. Highlight any specific skills or experiences you have that align with the role of a Sexual Health Receptionist.
Tailor Your CV:Make sure your CV reflects your relevant experience, particularly in administrative roles or healthcare settings. Emphasise your IT skills and any experience you have in managing patient communications or bookings.
Craft a Strong Cover Letter:Write a cover letter that showcases your empathy, non-judgmental attitude, and commitment to patient care. Use specific examples from your past experiences to demonstrate how you meet the qualities Solutions4Health is looking for.
Proofread Your Application:Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Solutions4Health
✨Show Your Empathy
As a Sexual Health Receptionist, you'll be dealing with sensitive topics. Make sure to demonstrate your empathetic nature during the interview. Share examples of how you've handled difficult situations with compassion and respect.
✨Highlight Your IT Skills
Strong IT skills are essential for this role. Be prepared to discuss your experience with booking systems and patient management software. If possible, mention specific tools you've used and how they helped improve efficiency in your previous roles.
✨Demonstrate Organisational Skills
The role requires excellent organisational abilities. During the interview, provide examples of how you've successfully managed multiple tasks or appointments in a busy environment. This will show that you can handle the demands of the job effectively.
✨Be Open-Minded and Non-Judgmental
Solutions4Health values a non-judgmental attitude. Prepare to discuss your views on diversity and inclusivity, and how you would ensure a welcoming environment for all patients. This will reflect your alignment with the company's values.
