Project Support Officer in Oxford

Location: Oxfordshire, office and community based

Contract: Permanent, 40 hours per week

Salary: £28,000

Closing date: 30th November 2026

Interview date: Starting 1st December 2026

Are you organised, enthusiastic and proactive, looking for a rewarding role where your work makes a genuine difference? Solutions 4 Health is looking for a Project Support Officer to join our Oxfordshire team, supporting the delivery of SmokeFree Oxon, Oxfordshire's free stop smoking service, commissioned by Oxfordshire County Council.

This varied role is central to the smooth running of the service. You will provide administrative and coordination support, manage referrals and appointments, maintain accurate records and support our stop smoking advisors. You will also help develop relationships with local partners and promote the service, helping more people take positive steps towards a smoke-free future.

About The Role

As Project Support Officer, you will support the day-to-day delivery of SmokeFree Oxon, managing incoming referrals, contacting clients, arranging appointments and clinics, maintaining client records and producing reports. You will also coordinate resources, venues and activities to support effective service delivery.

Working alongside the Service Co-ordinator, Regional Health Improvement Manager, stop smoking advisors and external partners, you will help maintain referral pathways and support promotional and engagement activities across Oxfordshire.

You will also manage and deliver your own clinics, providing smoking cessation support in community settings and representing SmokeFree Oxon and Solutions 4 Health professionally.

Your work location will vary across Oxfordshire, including offices, libraries, community centres and GP surgeries, with occasional travel to S4H offices outside the county.

What You'll Be Doing

Referral and Client Administration

• Managing referrals from clients, healthcare professionals and partner organisations.
• Contacting clients by telephone and email to gather information and arrange appointments.
• Maintaining accurate and confidential client records on the service database.
• Booking clinic appointments and ensuring referrals are processed promptly.
• Supporting effective referral pathways and resolving administrative barriers.

Project and Operational Support

• Providing administrative support to the Service Co-ordinator and wider team.
• Coordinating clinic schedules, venue bookings and service activities.
• Ensuring advisors have the resources and equipment needed to deliver sessions.
• Managing competing priorities and maintaining an organised workload.
• Delivering your own smoking cessation clinics and supporting advisors in community settings.
• Assisting with general administration to ensure the smooth running of the service.

About You

We're looking for an organised, motivated and enthusiastic individual who takes pride in delivering high-quality administrative support. You'll be confident managing priorities, communicating with different people and working independently while contributing positively to a team. Most importantly, you'll share our commitment to improving people's health and wellbeing.

Essential

• Excellent organisational and time management skills, with the ability to prioritise and meet deadlines.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Word, Excel and Outlook.
• Excellent attention to detail and the ability to maintain accurate, confidential records.
• Experience in an administrative, coordination or project support role.
• Ability to work independently, use initiative and contribute to a team.
• Flexible and proactive approach to changing priorities.
• Professional and approachable manner when working with clients, colleagues and partners.
• Understanding of confidentiality, information governance and data protection.
• Genuine interest in public health and improving community outcomes.

Desirable

• Full UK driving licence.
• Experience in healthcare, public health or community-based services.
• Experience using client management or referral systems.
• Experience managing referrals, appointments or clinics.
• Experience producing reports and monitoring service data.
• Experience supporting social media, website updates or promotional activities.
• Experience working with healthcare professionals and community partners.
• Understanding of behaviour change and stop smoking support.
• Experience working with people from diverse social and cultural backgrounds.

Why Join Us?

At Solutions 4 Health, you'll join an organisation committed to improving lives and reducing inequalities.

We offer:

• A supportive and inclusive culture where people feel valued.
• Opportunities to make a meaningful difference in communities.
• A strong focus on wellbeing, development and progression.
• Autonomy to make decisions and shape services.

We don't just talk about our values — we live them every day.

We are committed to supporting applicants with disabilities. Please let us know if you require reasonable adjustments during the recruitment process.

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