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- Tasks: Support users with tech issues and assist during system rollouts across multiple sites.
- Company: Join a leading technology service provider with a focus on customer satisfaction.
- Benefits: Earn £170 per day, enjoy flexible hours, and gain valuable experience.
- Why this job: Perfect for tech enthusiasts who love helping others and solving problems.
- Qualifications: Strong customer service skills and technical expertise in desktop support required.
- Other info: Must have a valid driving licence and access to a vehicle.
The predicted salary is between 2000 - 3400 £ per month.
A technology service provider is seeking IT Floorwalkers/Desktop Support Engineers for multiple sites in Sussex. This role requires excellent customer service skills and technical expertise in desktop support.
Responsibilities include:
- Assisting users during system rollouts
- Addressing technical issues
- Conducting regular site visits
Candidates must possess a valid driving licence and access to a vehicle. The position is available at a day rate of £170, initially for a month, with specific working hours from Monday to Friday.
Field Desktop Support Engineer – Sussex (Multi-site) in Worthing employer: Solutions Through Knowledge
Contact Detail:
Solutions Through Knowledge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Desktop Support Engineer – Sussex (Multi-site) in Worthing
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in desktop support. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at job fairs or networking events, be ready to demonstrate your technical expertise. Bring along examples of past projects or challenges you've tackled.
✨Tip Number 3
Prepare for the interview! Research common questions for desktop support roles and practice your answers. Be ready to discuss how you handle customer service situations, as this role is all about helping users with their tech issues.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Field Desktop Support Engineer – Sussex (Multi-site) in Worthing
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you can connect with users! Make sure to highlight any experience you have in customer service, especially in tech support. Share examples of how you've helped others solve their issues.
Be Specific About Your Technical Expertise: When detailing your technical skills, be as specific as possible. Mention the systems and tools you’ve worked with, and don’t forget to include any relevant certifications. We love a candidate who knows their stuff!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description and relate your experiences directly to the responsibilities listed. It shows us you’re genuinely interested and paying attention!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Solutions Through Knowledge
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to desktop support. Be prepared to discuss common issues you might encounter and how you would resolve them. Familiarise yourself with the latest technologies and tools that are relevant to the role.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service, think of examples from your past experiences where you successfully assisted users. Be ready to demonstrate your ability to communicate clearly and effectively, especially in stressful situations.
✨Plan Your Journey
As the job involves multiple sites, ensure you have a plan for how you'll get around Sussex. Mention your valid driving licence and vehicle access during the interview to show you're ready for the travel aspect of the role.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to desktop support and user assistance. This shows your genuine interest in the role and helps you understand what will be expected of you if you get the job.
