Windows 11 Deployment Engineer - Derby

Job title: Windows 11 Deployment Engineer - SC Cleared

Start date: ASAP

Duration: 3 months initially

Location: Derby

Salary: £160 to 180 per day - Inside IR35 / Umbrella

Standard hours: Monday to Friday 9am-5pm

OVERVIEW

We are looking for proactive and customer-focused SC Cleared Windows 11 Deployment Engineers to support users through a large scale deployment in Derby.

ROLE

As Windows 11 Deployment Engineer, you will be responsible for providing hands-on support to users as they transition to Windows 11. Working in a team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger groups.

RESPONSIBILITIES

• Deliver a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11
• Conduct both individual and classroom-style deployments
• Troubleshoot and resolve any technical issues to ensure minimal downtime
• Work closely with internal teams to ensure deployments are completed efficiently and effectively
• Providing clear guidance and updates to end-users throughout the migration process
• Able to contact 3rd party suppliers to resolve post-migration issues

REQUIREMENTS

• Active SC Clearance
• Experience of Windows migrations / deployments
• Strong customer service skills with a user-first mindset
• Good knowledge of Office 365 and Microsoft technologies
• A positive, problem-solving approach with excellent communication skills
• Previous experience as a Windows Deployment Engineer or 2nd Line Desktop Support Engineer