At a Glance
- Tasks: Coordinate and improve service delivery and project activities in a dynamic IT environment.
- Company: Join a growing IT services company with a focus on operational excellence.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Great long-term career progression in a fast-paced, supportive environment.
- Why this job: Be part of a high-performing team and make a real impact on service and project success.
- Qualifications: Experience in project coordination or service delivery with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. With excellent long-term progression and development potential, the successful candidate will work in a high-performing team, engaging closely with Project Managers, engineers, customers and operational stakeholders.
Key Responsibilities
- Coordinate service delivery and project activities across operational teams
- Assist Project Managers with scheduling, reporting and project coordination
- Support service desk operations including ticket updates, issue tracking and escalations
- Track milestones, actions, risks and operational priorities
- Coordinate engineering resources, logistics and deployment activities
- Maintain accurate operational documentation, governance reports and trackers
- Support continuous improvement and development of PMO/service governance processes
Experience Required
- Commercial experience in a project coordination, service coordination, PMO support or service delivery environment
- Strong organisational and stakeholder management skills
- Ability to manage multiple priorities within a fast-paced environment
- Strong attention to detail, a proactive approach, accountability
- Good Microsoft 365 skills including Excel, Teams and Outlook
Desirable
- ITIL awareness or service management exposure
- APM PFQ or project coordination exposure
- Managed service experience
This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.
Service & Project Coordinator employer: Solutions Through Knowledge
Join a dynamic IT services company in Milton Keynes as a Service & Project Coordinator, where you'll thrive in a supportive hybrid work environment that champions employee growth and development. With a focus on collaboration and continuous improvement, you'll be part of a high-performing team dedicated to enhancing service delivery and project management operations, all while enjoying competitive benefits and a clear path for career advancement.
Contact Detail:
Solutions Through Knowledge Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service & Project Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their projects and services, and think about how your skills can help them improve their operations. This will show you're genuinely interested!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to project coordination and service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service & Project Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service & Project Coordinator role. Highlight your organisational skills and any relevant project coordination experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or experiences that demonstrate your proactive approach and attention to detail.
Showcase Your Tech Skills:Since we’re all about efficiency, don’t forget to mention your Microsoft 365 skills. If you’ve got experience with Excel, Teams, or Outlook, let us know how you’ve used these tools in past roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Solutions Through Knowledge
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service & Project Coordinator. Familiarise yourself with the key tasks like coordinating service delivery and supporting project managers. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple priorities. Be ready to discuss how you track milestones and manage operational documentation, as these are crucial for the position.
✨Engage with Stakeholders
Highlight your experience in stakeholder management during the interview. Discuss how you’ve effectively communicated with different teams or clients in previous roles. This will show that you can engage closely with project managers, engineers, and customers, which is essential for this job.
✨Brush Up on Microsoft 365 Skills
Since good Microsoft 365 skills are a must-have, be prepared to talk about your proficiency with Excel, Teams, and Outlook. You might even want to mention specific projects where you used these tools to enhance service delivery or project coordination.
