At a Glance
- Tasks: Coordinate and improve service delivery and project activities in a dynamic IT environment.
- Company: Growing IT services company with a focus on operational excellence.
- Benefits: Competitive daily rate, hybrid work model, and potential for permanent position.
- Other info: Fast-paced environment with opportunities for continuous improvement and career growth.
- Why this job: Join a proactive team and make a real impact on service and project governance.
- Qualifications: Experience in project coordination and strong organisational skills required.
The predicted salary is between 40000 - 50000 € per year.
An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there is an option to go permanent afterwards.
Key Responsibilities
- Coordinate service delivery and project activities across operational teams
- Assist Project Managers with scheduling, reporting and project coordination
- Support service desk operations including ticket updates, issue tracking and escalations
- Track milestones, actions, risks and operational priorities
- Coordinate engineering resources, logistics and deployment activities
- Maintain accurate operational documentation, governance reports and trackers
- Support continuous improvement and development of PMO/service governance processes
Experience Required
- Commercial experience in a project coordination, service coordination, PMO support or service delivery environment
- Strong organisational and stakeholder management skills
- Ability to manage multiple priorities within a fast-paced environment
- Strong attention to detail, a proactive approach, accountability
- Good Microsoft 365 skills including Excel, Teams and Outlook
Desirable
- ITIL awareness or service management exposure
- APM PFQ or project coordination exposure
- Managed service experience
Service & Project Coordinator in Milton Keynes employer: Solutions Through Knowledge
Join a dynamic IT services company in Milton Keynes, where you will thrive in a hybrid work environment that promotes flexibility and collaboration. With a strong focus on employee growth, we offer opportunities for professional development and the chance to transition from a temporary to a permanent role. Our supportive work culture values proactive individuals who are eager to contribute to the continuous improvement of our service and project operations.
Contact Detail:
Solutions Through Knowledge Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service & Project Coordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service & Project Coordinator role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their service delivery processes and think about how your skills can improve their operations. This will show you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to project coordination and service management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace Service & Project Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service & Project Coordinator role. Highlight your experience in project coordination and service delivery, and don’t forget to mention any relevant skills like Microsoft 365 proficiency!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description and show us your enthusiasm for joining our team.
Showcase Your Organisational Skills:As a Service & Project Coordinator, organisation is key. In your application, give examples of how you've successfully managed multiple priorities or coordinated projects in a fast-paced environment. We want to see your proactive approach!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Solutions Through Knowledge
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service & Project Coordinator. Familiarise yourself with key terms like service delivery, project coordination, and operational governance. This will help you speak confidently about how your skills align with the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.
✨Brush Up on Microsoft 365
As good Microsoft 365 skills are essential, especially in Excel, Teams, and Outlook, take some time to review these tools. Be ready to discuss how you've used them in previous roles to enhance service delivery or project management.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their operational governance function and how they measure success in service delivery. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
