At a Glance
- Tasks: Coordinate and improve service delivery and project activities in a dynamic IT environment.
- Company: Join a growing IT services company with a focus on operational excellence.
- Benefits: Competitive daily rate, hybrid work model, and potential for permanent position.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Be part of a team that drives innovation and enhances service operations.
- Qualifications: Experience in project coordination and strong organisational skills required.
The predicted salary is between 40000 - 50000 € per year.
An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there is an option to go permanent afterwards.
Key Responsibilities
- Coordinate service delivery and project activities across operational teams
- Assist Project Managers with scheduling, reporting and project coordination
- Support service desk operations including ticket updates, issue tracking and escalations
- Track milestones, actions, risks and operational priorities
- Coordinate engineering resources, logistics and deployment activities
- Maintain accurate operational documentation, governance reports and trackers
- Support continuous improvement and development of PMO/service governance processes
Experience Required
- Commercial experience in a project coordination, service coordination, PMO support or service delivery environment
- Strong organisational and stakeholder management skills
- Ability to manage multiple priorities within a fast-paced environment
- Strong attention to detail, a proactive approach, accountability
- Good Microsoft 365 skills including Excel, Teams and Outlook
Desirable
- ITIL awareness or service management exposure
- APM PFQ or project coordination exposure
- Managed service experience
This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.
Projects and Service Coordinator in Milton Keynes employer: Solutions Through Knowledge
Join a dynamic IT services company in Milton Keynes, where you will thrive in a hybrid work environment that promotes flexibility and collaboration. With a strong focus on employee growth, we offer opportunities for professional development and the chance to transition from a temporary to a permanent role. Our supportive work culture values proactive individuals who are eager to contribute to the continuous improvement of our service and project operations.
Contact Detail:
Solutions Through Knowledge Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Projects and Service Coordinator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show us that you understand their operations and how you can contribute to improving service delivery and project coordination.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing multiple priorities and stakeholder management. We want to see your proactive approach and attention to detail shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Projects and Service Coordinator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the role of Service & Project Coordinator. Highlight your organisational skills and any relevant project coordination experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've coordinated projects or improved service delivery in the past.
Showcase Your Tech Skills:Since we’re all about efficiency, don’t forget to mention your Microsoft 365 skills. If you’ve used Excel for tracking or Teams for collaboration, let us know how you’ve leveraged these tools in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as soon as possible!
How to prepare for a job interview at Solutions Through Knowledge
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around service delivery and project coordination. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
As a Service & Project Coordinator, strong organisational skills are crucial. Prepare examples from your past experiences where you successfully managed multiple priorities or improved processes. Be ready to discuss how you track milestones and manage stakeholder communications effectively.
✨Brush Up on Microsoft 365
Since good Microsoft 365 skills are essential for this role, make sure you’re comfortable discussing your experience with Excel, Teams, and Outlook. You might even want to mention specific projects where you used these tools to enhance productivity or communication.
✨Demonstrate a Proactive Mindset
Employers love candidates who take initiative. Think of instances where you identified issues before they became problems or suggested improvements in service management. Highlighting your proactive approach will show that you’re not just a coordinator but a valuable asset to their team.
