IT Service Desk Analyst - 1st/2nd Line (Entry Level)

IT Service Desk Analyst - 1st/2nd Line (Entry Level)

Entry level 40000 - 50000 £ / year (est.) No working from home possible
Solutions Through Knowledge

At a Glance

  • Tasks: Provide 1st and 2nd line IT support to users and resolve technical issues.
  • Company: Join Solutions Through Knowledge, a supportive team in Worthing, Sussex.
  • Benefits: Enjoy a salary of £25,500 plus great benefits and career growth.
  • Other info: Full-time position with a focus on excellent customer service.
  • Why this job: Kickstart your IT career while helping others and enhancing your skills.
  • Qualifications: Experience in a 1st line IT role and a passion for learning.

The predicted salary is between 40000 - 50000 £ per year.

Solutions Through Knowledge is looking for an IT Service Desk Analyst to provide 1st and 2nd line support to users in Worthing, Sussex. The role involves helping users with technical issues and providing excellent customer service within an ITIL framework.

The ideal candidate has experience in a 1st line IT role, is self-motivated and keen to learn. This is a full-time position offering a salary of £25,500 plus benefits.

IT Service Desk Analyst - 1st/2nd Line (Entry Level) employer: Solutions Through Knowledge

Solutions Through Knowledge is an exceptional employer that prioritises employee development and a supportive work culture. Located in Worthing, Sussex, we offer a collaborative environment where you can grow your IT skills while providing top-notch customer service. With competitive benefits and a commitment to fostering talent, we ensure that our team members feel valued and empowered in their roles.

Solutions Through Knowledge

Contact Details:

Solutions Through Knowledge Recruitment Team

We think you need these skills to ace IT Service Desk Analyst - 1st/2nd Line (Entry Level)

1st Line Support
2nd Line Support
Customer Service
ITIL Framework
Technical Troubleshooting
Self-Motivation
Keen to Learn