At a Glance
- Tasks: Support users in a large-scale Windows 11 deployment with hands-on assistance.
- Company: Join a dynamic team in Derby focused on delivering top-notch tech support.
- Benefits: Competitive daily rate, standard hours, and a chance to enhance your tech skills.
- Other info: Opportunity to work in a collaborative environment with potential for career growth.
- Why this job: Be part of an exciting transition to Windows 11 and make a real difference for users.
- Qualifications: SC Clearance, experience in Windows migrations, and strong customer service skills.
The predicted salary is between 32000 - 36000 £ per year.
We are looking for proactive and customer-focused SC Cleared Windows 11 Deployment Engineers to support users through a large scale deployment in Derby.
ROLE
As Windows 11 Deployment Engineer, you will be responsible for providing hands-on support to users as they transition to Windows 11. Working in a team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions to classroom-style setups for larger groups.
RESPONSIBILITIES
- Deliver a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11
- Conduct both individual and classroom-style deployments
- Troubleshoot and resolve any technical issues to ensure minimal downtime
- Work closely with internal teams to ensure deployments are completed efficiently and effectively
- Providing clear guidance and updates to end-users throughout the migration process
- Able to contact 3rd party suppliers to resolve post-migration issues
REQUIREMENTS
- Active SC Clearance
- Experience of Windows migrations / deployments
- Strong customer service skills with a user-first mindset
- Good knowledge of Office 365 and Microsoft technologies
- A positive, problem-solving approach with excellent communication skills
- Previous experience as a Windows Deployment Engineer or 2nd Line Desktop Support Engineer
Windows 11 Deployment Engineer - Derby in Etwall employer: Solutions Through Knowledge
Join a dynamic team in Derby as a Windows 11 Deployment Engineer, where you will be part of a supportive work culture that prioritises professional growth and development. With a focus on delivering exceptional customer service, you'll enjoy the benefits of working in a collaborative environment that values your contributions and offers opportunities for skill enhancement. The company is committed to ensuring a smooth transition for users while providing a rewarding experience for its employees.
Contact Details:
Solutions Through Knowledge Recruitment Team
