At a Glance
- Tasks: Coordinate service delivery and project activities in a dynamic IT environment.
- Company: Join a growing IT services company with a focus on operational excellence.
- Benefits: Competitive daily rate, hybrid work model, and potential for permanent position.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Be part of a team that drives innovation and improves service operations.
- Qualifications: Experience in project coordination and strong organisational skills required.
The predicted salary is between 40000 - 50000 € per year.
An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there is an option to go permanent afterwards.
Key Responsibilities- Coordinate service delivery and project activities across operational teams
- Assist Project Managers with scheduling, reporting and project coordination
- Support service desk operations including ticket updates, issue tracking and escalations
- Track milestones, actions, risks and operational priorities
- Coordinate engineering resources, logistics and deployment activities
- Maintain accurate operational documentation, governance reports and trackers
- Support continuous improvement and development of PMO/service governance processes
- Commercial experience in a project coordination, service coordination, PMO support or service delivery environment
- Strong organisational and stakeholder management skills
- Ability to manage multiple priorities within a fast-paced environment
- Strong attention to detail, a proactive approach, accountability
- Good Microsoft 365 skills including Excel, Teams and Outlook
- ITIL awareness or service management exposure
- APM PFQ or project coordination exposure
- Managed service experience
This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.
Service & Project Coordinator employer: Solutions Through Knowledge Contracts Limited
Join a dynamic IT services company in Milton Keynes, where you will thrive in a hybrid work environment that promotes flexibility and work-life balance. With a strong focus on employee development, you will have the opportunity to grow your skills in project coordination and service management while contributing to the establishment of a new operational governance function. Enjoy a collaborative culture that values innovation and continuous improvement, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Detail:
Solutions Through Knowledge Contracts Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service & Project Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Service & Project Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their service delivery processes and think of examples from your past experience that showcase your organisational skills and proactive approach. We want to see how you can add value!
✨Tip Number 3
Showcase your tech skills! Brush up on Microsoft 365 tools, especially Excel and Teams, as they’re crucial for this role. Consider creating a portfolio or a presentation that highlights your project coordination successes and how you’ve improved service delivery in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to follow up after applying; it shows your enthusiasm for the role!
We think you need these skills to ace Service & Project Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service & Project Coordinator role. Highlight your experience in project coordination and service delivery, and don’t forget to mention any relevant skills like Microsoft 365 proficiency!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the key responsibilities listed in the job description.
Show Off Your Organisational Skills:Since this role requires strong organisational skills, make sure to showcase examples of how you've successfully managed multiple priorities in past roles. We love seeing how you keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Solutions Through Knowledge Contracts Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service & Project Coordinator. Familiarise yourself with key terms like service delivery, project coordination, and operational governance. This will help you speak confidently about how your skills align with the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.
✨Brush Up on Microsoft 365
As good Microsoft 365 skills are essential, especially in Excel, Teams, and Outlook, take some time to review these tools. Be ready to discuss how you've used them in previous roles to enhance service delivery or project management.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about their operational governance function or how they measure success in service delivery. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
