Service Manager

Service Manager

Full-Time 32885 - 37755 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team to provide high-quality care for individuals with complex mental health needs.
  • Company: Join a supportive organisation dedicated to mental health and wellbeing.
  • Benefits: Enjoy flexible working, enhanced leave, and ongoing training opportunities.
  • Other info: Work in a beautiful setting with a passionate team focused on recovery.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in mental health services and strong leadership abilities required.

The predicted salary is between 32885 - 37755 £ per year.

Salary scale £32,985 to £37,755 per annum

Location: Liverpool

Hours: 37.5 per week (flexibility required) On call duties.

We have an exciting opportunity for an experienced, motivated, and dynamic individual to join our team as a Service Manager. This role is ideal for someone who has the skills and passion to lead and manage a complex mental health supported living service.

About the Role

As Service Manager, you will take overall responsibility for the day-to-day running of the service. You will coordinate new referrals and assessments, working closely with multi-disciplinary teams to ensure individuals receive high-quality, person-centred care. You will lead and manage a team of Support Workers, clinical leads and a Deputy Manager providing guidance, supervision, and support. A key part of your role will be ensuring the service operates in full compliance with CQC regulatory standards and best practice.

About the Service

Glenarie House is a period property set within beautiful park surroundings. This mixed-sex service provides accommodation for up to 16 people with complex mental health needs, offering 16 rooms with shared facilities across three floors, with lift access throughout the building. The service supports individuals across a mixed age range and provides 24-hour staffing, including waking night staff and a shift clinical lead, to always ensure consistent care and support. Our team supports individuals using a recovery-focused approach, promoting independence while meeting their individual care needs. This includes support with daily living tasks such as cooking, cleaning, shopping, and maintaining personal hygiene, as well as encouraging positive mental and physical wellbeing.

What We Offer

  • Ongoing management training and development opportunities
  • Enhanced annual leave (33 days plus bank holidays)
  • Flexible working options
  • Enhanced employee healthcare benefits
  • Enhanced DBS paid for by SIS

Service Manager employer: Solutions-in-Service-

As a Service Manager at Glenarie House in Liverpool, you will be part of a dedicated team that prioritises high-quality, person-centred care for individuals with complex mental health needs. Our supportive work culture fosters professional growth through ongoing management training and development opportunities, while our enhanced benefits package, including generous annual leave and flexible working options, ensures a rewarding work-life balance. Join us in making a meaningful impact in the lives of those we serve, all within a beautiful setting that promotes wellbeing and recovery.

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Contact Details:

Solutions-in-Service- Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager

Tip Number 1

Network like a pro! Reach out to your connections in the mental health sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by researching Glenarie House and understanding their approach to supported living. Tailor your answers to show how your experience aligns with their values and the specific needs of the service.

Tip Number 3

Don’t forget to showcase your leadership skills! Be ready to discuss how you've successfully managed teams in the past, especially in challenging situations. Highlight your ability to motivate and support staff while ensuring compliance with CQC standards.

Tip Number 4

Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.

We think you need these skills to ace Service Manager

Leadership Skills
Team Management
Person-Centred Care
Multi-Disciplinary Collaboration
CQC Compliance
Assessment Coordination
Supervision and Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your leadership experience and any relevant qualifications in mental health support to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for mental health and how your previous experiences have prepared you for this role. Be genuine and let us see your personality!

Showcase Your Team Management Skills:As a Service Manager, you'll be leading a team. Use your application to demonstrate your ability to guide and support others. Share examples of how you've successfully managed teams in the past.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Solutions-in-Service-

Know Your Stuff

Make sure you understand the ins and outs of supported living services, especially in mental health. Brush up on CQC standards and best practices, as you'll want to show that you're not just familiar with them but can also apply them in real-life scenarios.

Showcase Your Leadership Skills

As a Service Manager, you'll be leading a team, so be ready to discuss your leadership style. Prepare examples of how you've successfully managed teams in the past, particularly in challenging situations. Highlight your ability to motivate and support staff while ensuring high-quality care.

Demonstrate Person-Centred Care

This role is all about providing person-centred care, so come prepared with examples of how you've implemented this approach in previous roles. Discuss how you’ve tailored support to meet individual needs and promoted independence among service users.

Ask Thoughtful Questions

Interviews are a two-way street, so think of some insightful questions to ask about the service and its goals. This shows your genuine interest in the role and helps you gauge if the organisation aligns with your values and vision for care.