At a Glance
- Tasks: Lead a dynamic team to provide high-quality care for individuals with complex mental health needs.
- Company: Join a supportive organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible working, enhanced leave, and ongoing training opportunities.
- Other info: Work in a beautiful setting with a committed team focused on recovery and independence.
- Why this job: Make a real impact while developing your leadership skills in a rewarding environment.
- Qualifications: Management experience in care and a passion for supporting others is essential.
The predicted salary is between 32885 - 37755 € per year.
Salary scale £32,985 to £37,755 per annum
Location: Liverpool
Hours: 37.5 per week (flexibility required) On call duties.
We have an exciting opportunity for an experienced, motivated, and dynamic individual to join our team as a Service Manager. This role is ideal for someone who has the skills and passion to lead and manage a complex mental health supported living service.
About the Role
As Service Manager, you will take overall responsibility for the day-to-day running of the service. You will coordinate new referrals and assessments, working closely with multi-disciplinary teams to ensure individuals receive high-quality, person-centred care. You will lead and manage a team of Support Workers, clinical leads and a Deputy Manager providing guidance, supervision, and support. A key part of your role will be ensuring the service operates in full compliance with CQC regulatory standards and best practice.
About the Service
Glenarie House is a period property set within beautiful park surroundings. This mixed-sex service provides accommodation for up to 16 people with complex mental health needs, offering 16 rooms with shared facilities across three floors, with lift access throughout the building. The service supports individuals across a mixed age range and provides 24-hour staffing, including waking night staff and a shift clinical lead, to always ensure consistent care and support. Our team supports individuals using a recovery-focused approach, promoting independence while meeting their individual care needs. This includes support with daily living tasks such as cooking, cleaning, shopping, and maintaining personal hygiene, as well as encouraging positive mental and physical wellbeing.
What We Offer
- Ongoing management training and development opportunities
- Enhanced annual leave (33 days plus bank holidays)
- Flexible working options
- Enhanced employee healthcare benefits
- Enhanced DBS paid for by SIS (T&Cs apply)
- £350 Refer-a-Friend bonus (T&Cs apply)
What We’re Looking For
- Diploma in Health & Social Care Level 5 (or higher), or equivalent qualification
- A management qualification, or willingness to work towards one
- Experience supporting adults with complex or challenging behaviours from a management perspective
- Previous supervisory or management experience within the care sector
- A genuine passion for making a difference in people’s lives
- Self‑motivated, empathetic, and able to lead a team effectively
This role is subject to an Enhanced DBS check, including a check against the barred list where applicable.
Service Manager in Liverpool employer: Solutions-in-Service-
Join our dedicated team at Glenarie House in Liverpool, where we prioritise a supportive and inclusive work culture that empowers our employees to thrive. As a Service Manager, you will benefit from ongoing training and development opportunities, enhanced annual leave, and flexible working options, all while making a meaningful impact on the lives of individuals with complex mental health needs. Our commitment to employee wellbeing is reflected in our enhanced healthcare benefits and a collaborative environment that fosters personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to supported living and be ready to discuss how your experience aligns with their mission. This shows you're genuinely interested and can make a real impact.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling complex situations. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and passionate about making a difference in mental health care.
We think you need these skills to ace Service Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your management experience in the care sector and any relevant qualifications, like your Diploma in Health & Social Care.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for supporting individuals with complex mental health needs and how you can lead a team effectively. Be genuine and let your personality come through.
Showcase Relevant Experience:When detailing your work history, focus on your supervisory roles and any experience with multi-disciplinary teams. We want to see how you've made a difference in previous positions, especially in challenging environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Solutions-in-Service-
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Service Manager, especially in mental health. Brush up on CQC standards and best practices in supported living. This will show that you’re not just interested in the role but also understand the nuances involved.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve motivated staff or improved service delivery. This is your chance to demonstrate your management experience and how you can inspire others.
✨Emphasise Your Passion
Let your genuine passion for making a difference shine through. Share personal stories or experiences that highlight your commitment to supporting individuals with complex needs. This will resonate well with the interviewers and set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions about the service and its challenges. This shows that you’re proactive and genuinely interested in the role. Ask about team dynamics, ongoing training opportunities, or how they measure success in their supported living services.
