At a Glance
- Tasks: Lead and manage a dynamic mental health supported living service.
- Company: Join a passionate team dedicated to making a difference in people's lives.
- Benefits: Enjoy 33 days of annual leave, flexible working, and enhanced healthcare benefits.
- Other info: Ongoing training opportunities and a £350 Refer-a-Friend bonus available.
- Why this job: Make a real impact while developing your management skills in a supportive environment.
- Qualifications: Level 5 Diploma in Health & Social Care or equivalent, plus management experience.
The predicted salary is between 32985 - 34067 £ per year.
Salary scale £32,985 to £34,067 per annum
Location: Chester
Hours: 37.5 per week (flexibility required) On call duties.
We have an exciting opportunity for an experienced, motivated, and dynamic individual to join our team as a Service Manager. This role is ideal for someone who has the skills and passion to lead and manage a complex mental health supported living service.
About the Role
As Service Manager, you will have the responsibility for the effective day‑to‑day operation of the service. You will oversee the coordination of new referrals and assessments, working collaboratively with multidisciplinary teams to ensure individuals receive high‑quality, person‑centred support and care. You will provide leadership and management to a team of Support Workers and the Senior Support Worker, offering clear direction, supervision, and ongoing support. A key aspect of the role is ensuring the service consistently meets all regulatory requirements, maintaining full compliance with CQC standards and promoting best practice across all areas of service delivery.
About the Service
Abbots Grange is an 11 bed mixed sex scheme with a combination of self‑contained flats and shared living. The people we support are allocated a key worker and will be supported in a recovery‑led way, incorporating tools such as Recovery Stars, weekly planners and budget planning.
What We Offer
- Ongoing management training and development opportunities
- Enhanced annual leave (33 days plus bank holidays)
- Flexible working options
- Enhanced employee healthcare benefits
- Enhanced DBS paid for by SIS (T&Cs apply)
- £350 Refer‑a‑Friend bonus (T&Cs apply)
What We’re Looking For
- Diploma in Health & Social Care Level 5 (or higher), or equivalent qualification
- A management qualification, or willingness to work towards one
- Experience supporting adults with complex or challenging behaviours from a management perspective
- Previous supervisory or management experience within the care sector
- A genuine passion for making a difference in people’s lives
- Self‑motivated, empathetic, and able to lead a team effectively
This role is subject to an Enhanced DBS check, including a check against the barred list where applicable.
Service Manager in Chester employer: Solutions In Service Ltd
Join our dedicated team in Chester as a Service Manager, where you will lead a passionate group of professionals committed to providing high-quality, person-centred support for individuals with mental health challenges. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside generous benefits such as enhanced annual leave and flexible working options. At Abbots Grange, you will not only make a meaningful impact in the lives of those we support but also thrive in an environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Chester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Solutions In Service Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Solutions In Service Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Solutions In Service Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Solutions In Service Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Chester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Solutions In Service Ltd:Before hitting send, make sure to tailor your application specifically to Solutions In Service Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Solutions In Service Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
