At a Glance
- Tasks: Manage customer orders and ensure timely delivery of telecom services.
- Company: Growing telecoms operations team in South Yorkshire.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on continuous improvement and teamwork.
- Why this job: Take ownership of projects and make a real impact in telecoms provisioning.
- Qualifications: Experience in telecoms provisioning and strong organisational skills.
The predicted salary is between 27000 - 31000 £ per year.
We’re currently recruiting for an experienced Provisioning Specialist to join a growing telecoms operations team in South Yorkshire. This is an excellent opportunity for someone with a strong background in telecoms provisioning or service delivery who enjoys working in a fast‑paced environment and taking ownership of customer projects from start to finish.
This role would suit someone who is highly organised, technically capable, and confident managing multiple priorities at once. The successful candidate will act as the key point of contact throughout the provisioning lifecycle, working closely with customers, suppliers, and internal teams to ensure services are delivered accurately and on time.
The position offers a varied workload across voice and connectivity services, including provisioning VoIP platforms such as Cisco Webex and Gamma Horizon, coordinating customer orders, troubleshooting provisioning issues, and ensuring service delivery targets are consistently met.
Key responsibilities:- Managing end-to-end customer orders from validation through to delivery and handover
- Coordinating project kick‑off calls and maintaining clear communication throughout
- Tracking multiple concurrent orders while meeting agreed timelines and SLAs
- Configuring and provisioning telephony solutions including Webex and Horizon
- Delivering connectivity orders and resolving provisioning‑related issues
- Liaising with suppliers and internal departments to keep projects progressing
- Maintaining accurate records and internal system data
- Supporting service changes, renewals, and additional requirements
- Contributing to process improvements, operational reporting, and workflow enhancements
- Previous experience in telecoms provisioning, service delivery, or project coordination
- Strong organisational and time management skills
- Excellent communication and stakeholder management abilities
- A proactive approach with the confidence to drive accountability
- High attention to detail, particularly around technical configurations and order accuracy
- A process‑driven mindset with a focus on continuous improvement
- Configuration experience with Cisco Webex and/or Gamma Horizon
- Knowledge of VoIP technologies such as SIP, hosted telephony, and number porting
- Experience with connectivity services
- On‑site installation of telephony hardware and routers
Provisioning Specialist in Sheffield employer: Solutions Engineering Recruitment
Join a dynamic telecoms operations team in South Yorkshire, where your expertise as a Provisioning Specialist will be valued and nurtured. We pride ourselves on fostering a collaborative work culture that encourages professional growth and innovation, offering competitive salaries and opportunities to enhance your skills in a fast-paced environment. With a focus on employee well-being and a commitment to delivering exceptional service, we provide a unique platform for you to thrive in your career while making a meaningful impact.
Contact Details:
Solutions Engineering Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Provisioning Specialist in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms industry and let them know you're on the hunt for a Provisioning Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge, especially around VoIP platforms like Cisco Webex and Gamma Horizon. We want you to feel confident discussing your experience and how it aligns with the role, so practice common interview questions and scenarios.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple projects or orders simultaneously. Highlight your attention to detail and how you’ve successfully met deadlines in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Provisioning Specialist in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in telecoms provisioning and service delivery. We want to see how your skills match the role, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Provisioning Specialist role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Show Off Your Organisational Skills:Since this role involves managing multiple priorities, make sure to highlight your organisational skills in your application. We appreciate candidates who can juggle tasks while keeping everything on track!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Solutions Engineering Recruitment
✨Know Your Stuff
Make sure you brush up on your telecoms knowledge, especially around provisioning and service delivery. Familiarise yourself with VoIP platforms like Cisco Webex and Gamma Horizon, as well as any relevant technologies. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires managing multiple projects at once, be ready to discuss how you stay organised. Prepare examples of how you've successfully tracked orders or managed timelines in previous roles. Highlighting your time management skills will demonstrate that you can handle the fast-paced environment they’re looking for.
✨Communicate Clearly
As a key point of contact, strong communication is essential. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex technical issues to non-technical stakeholders. This will showcase your ability to liaise effectively with customers and internal teams.
✨Be Proactive and Detail-Oriented
Prepare to discuss instances where you took the initiative to resolve issues or improve processes. Emphasise your attention to detail, especially regarding technical configurations and order accuracy. This will reassure them that you can maintain high standards throughout the provisioning lifecycle.
