Senior 3rd Line IT Support Engineer – MSP Escalations

Senior 3rd Line IT Support Engineer – MSP Escalations

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Solutions Engineering Recruitment

At a Glance

  • Tasks: Resolve complex IT issues and mentor junior engineers in a dynamic office environment.
  • Company: Solutions Engineering Recruitment, a leader in IT support solutions.
  • Benefits: Competitive salary, career development opportunities, and a supportive team culture.
  • Other info: Office-based role in Blackburn with a diverse client base.
  • Why this job: Join a vibrant team and tackle exciting challenges while making a real difference.
  • Qualifications: Experience in 3rd Line IT support and strong communication skills.

The predicted salary is between 35000 - 45000 Β£ per year.

Solutions Engineering Recruitment is seeking a skilled 3rd Line IT Support Engineer for an Office Based role in Blackburn.

You will act as the escalation point for complex infrastructure issues and support a diverse client base across multiple sites.

Key responsibilities include resolving complex server, network and cloud problems, mentoring junior engineers, and ensuring service levels are met.

Ideal candidates will have MSP background and excellent client communication.

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Senior 3rd Line IT Support Engineer – MSP Escalations employer: Solutions Engineering Recruitment

At Solutions Engineering Recruitment, we pride ourselves on being an excellent employer by fostering a dynamic work culture that values collaboration and innovation. Our IT Field Technicians enjoy competitive salaries, comprehensive benefits including a company car or generous car allowance, and ample opportunities for professional growth within the thriving tech landscape of the West Country. Join us to be part of a supportive team that prioritises employee development and customer satisfaction.

Solutions Engineering Recruitment

Contact Details:

Solutions Engineering Recruitment Recruitment Team

We think you need these skills to ace Senior 3rd Line IT Support Engineer – MSP Escalations

3rd Line IT Support
Complex Problem Resolution
Server Management
Network Troubleshooting
Cloud Solutions
Mentoring
Client Communication