At a Glance
- Tasks: Manage customer orders and ensure timely delivery of telecom services.
- Company: Join a growing telecoms operations team in South Yorkshire.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on continuous improvement and teamwork.
- Why this job: Take ownership of projects and make a real impact in telecoms provisioning.
- Qualifications: Experience in telecoms provisioning and strong organisational skills.
The predicted salary is between 27000 - 31000 £ per year.
We’re currently recruiting for an experienced Provisioning Specialist to join a growing telecoms operations team in South Yorkshire. This is an excellent opportunity for someone with a strong background in telecoms provisioning or service delivery who enjoys working in a fast‑paced environment and taking ownership of customer projects from start to finish. This role would suit someone who is highly organised, technically capable, and confident managing multiple priorities at once.
The successful candidate will act as the key point of contact throughout the provisioning lifecycle, working closely with customers, suppliers, and internal teams to ensure services are delivered accurately and on time. The position offers a varied workload across voice and connectivity services, including provisioning VoIP platforms such as Cisco Webex and Gamma Horizon, coordinating customer orders, troubleshooting provisioning issues, and ensuring service delivery targets are consistently met.
Key responsibilities- Managing end-to-end customer orders from validation through to delivery and handover
- Coordinating project kick‑off calls and maintaining clear communication throughout
- Tracking multiple concurrent orders while meeting agreed timelines and SLAs
- Configuring and provisioning telephony solutions including Webex and Horizon
- Delivering connectivity orders and resolving provisioning‑related issues
- Liaising with suppliers and internal departments to keep projects progressing
- Maintaining accurate records and internal system data
- Supporting service changes, renewals, and additional requirements
- Contributing to process improvements, operational reporting, and workflow enhancements
- Previous experience in telecoms provisioning, service delivery, or project coordination
- Strong organisational and time management skills
- Excellent communication and stakeholder management abilities
- A proactive approach with the confidence to drive accountability
- High attention to detail, particularly around technical configurations and order accuracy
- A process‑driven mindset with a focus on continuous improvement
- Configuration experience with Cisco Webex and/or Gamma Horizon
- Knowledge of VoIP technologies such as SIP, hosted telephony, and number porting
- Experience with connectivity services
- On‑site installation of telephony hardware and routers
Provisioning Specialist employer: Solutions Engineering Recruitment
Join a dynamic telecoms operations team in South Yorkshire, where your expertise as a Provisioning Specialist will be valued and rewarded. We foster a collaborative work culture that prioritises employee growth, offering opportunities for professional development and continuous improvement. With a focus on delivering exceptional service and innovative solutions, you'll enjoy a varied workload and the chance to make a real impact in a fast-paced environment.
Contact Details:
Solutions Engineering Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Provisioning Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms industry and let them know you're on the hunt for a Provisioning Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge, especially around VoIP platforms like Cisco Webex and Gamma Horizon. Be ready to discuss your previous experiences in service delivery and how you've tackled challenges in provisioning.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple projects simultaneously and met tight deadlines. This will demonstrate that you can handle the fast-paced environment of a Provisioning Specialist.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Provisioning Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Provisioning Specialist role. Highlight your experience in telecoms provisioning and service delivery, and don’t forget to mention any specific projects you've managed that align with our needs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for telecoms and how your skills can help us deliver top-notch service to our customers.
Showcase Your Organisational Skills:Since this role requires juggling multiple priorities, make sure to highlight your organisational skills in your application. Give examples of how you've successfully managed concurrent projects in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our growing team!
How to prepare for a job interview at Solutions Engineering Recruitment
✨Know Your Telecoms Stuff
Make sure you brush up on your knowledge of telecoms provisioning and service delivery. Familiarise yourself with VoIP platforms like Cisco Webex and Gamma Horizon, as well as any relevant technologies. This will not only help you answer technical questions but also show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires managing multiple projects at once, be ready to discuss how you stay organised. Prepare examples of how you've successfully tracked orders or coordinated projects in the past. Highlight any tools or methods you use to keep everything on track.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your ability to explain complex concepts simply, as you'll need to liaise with customers and internal teams regularly.
✨Be Proactive and Solution-Oriented
Employ a proactive mindset during the interview. Share instances where you've taken the initiative to resolve issues or improve processes. This will showcase your ability to drive accountability and contribute positively to the team.
