At a Glance
- Tasks: Support business customers with mobile and connectivity queries while learning about telecom technologies.
- Company: Join a trusted telecommunications provider with a supportive team culture.
- Benefits: Competitive salary, full training, and opportunities for career growth.
- Other info: Ideal entry-level role for those eager to learn and grow in the telecom industry.
- Why this job: Kickstart your career in tech with hands-on experience and ongoing support.
- Qualifications: Enthusiasm for technology and strong communication skills are key.
The predicted salary is between 28000 - 28000 € per year.
My client is currently recruiting for a Corporate Support Executive to join its growing team at its headquarters in the St Helens area. This is an excellent opportunity for someone looking to begin a career within the fast-paced world of telecommunications and technology support. This role is ideally suited to a motivated and enthusiastic individual who enjoys helping customers, learning new technologies, and working within a collaborative team environment. Full training will be provided, making this an ideal entry-level opportunity for candidates with a genuine interest in technology and customer service.
My client is a well-established and trusted provider of telecommunications solutions to businesses across the UK, offering services including business mobiles, SIM-only packages, ultrafast fibre, leased line broadband, VoIP phone systems, and award-winning customer support.
As a Corporate Support Trainee, the successful candidate will become part of the corporate support team, assisting business customers with mobile and connectivity-related queries. The role will involve learning about all major UK mobile networks and developing the technical and customer service skills needed to support and advise clients effectively.
Key responsibilities will include:
- Acting as a first point of contact for customer technical and account-related enquiries
- Supporting business customers with mobile and connectivity services
- Maintaining accurate and up-to-date customer records within internal systems
- Assisting with the processing of mobile deals, including device ordering, number porting, and network migrations
- Learning about telecommunications products, services, and systems through ongoing training and development
- Delivering excellent customer service while managing multiple tasks and priorities
Experience Needed:
- Excellent communication and interpersonal skills
- A positive, friendly, and professional approach
- Enthusiasm for technology, mobiles, phone systems, or IT networks
- Strong organisational skills and willingness to learn
- Ability to work well within a team environment
- Calmness under pressure and the ability to multitask
- A proactive attitude and desire to grow within the business
Previous experience within telecoms or IT support is not essential, as full training and ongoing support will be provided. What matters most is attitude, enthusiasm, and a willingness to develop new skills. This is a fantastic opportunity for someone looking to take their first step into the telecommunications industry and build a long-term career with a growing and supportive business.
Interested candidates should submit their CV to Michael Hodson at mhodson@serlimited.com or give me a call on 01254 781300.
Mobile Corporate Support employer: Solutions Engineering Recruitment
Join a dynamic and supportive team at our St Helens headquarters, where we prioritise employee growth and development in the fast-paced telecommunications sector. As a Corporate Support Executive, you'll receive comprehensive training and have the opportunity to enhance your technical and customer service skills while contributing to a collaborative work culture that values enthusiasm and a proactive attitude. With a commitment to excellence and award-winning customer support, we offer a rewarding career path for those eager to make a meaningful impact in the industry.
Contact Detail:
Solutions Engineering Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Corporate Support
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially in telecommunications. This will show your enthusiasm and help you connect with the team during your chat.
✨Tip Number 2
Practice your communication skills! Since this role involves helping customers, being able to explain technical stuff in simple terms is key. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Show off your passion for technology! Whether it’s through personal projects or just keeping up with the latest trends, let them see that you’re genuinely interested in the field. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your skills and enthusiasm right from the start.
We think you need these skills to ace Mobile Corporate Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and enthusiasm mentioned in the job description. Highlight any experience or interests related to technology and customer service, even if it's just from hobbies or coursework.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for technology and your eagerness to learn. Mention why you want to join our team at StudySmarter and how you can contribute to our collaborative environment.
Show Off Your Communication Skills:Since this role involves helping customers, make sure your application showcases your communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Solutions Engineering Recruitment
✨Know Your Stuff
Before the interview, take some time to research the telecommunications industry and the specific services your potential employer offers. Familiarise yourself with terms like VoIP, SIM-only packages, and ultrafast fibre. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
✨Show Off Your People Skills
As a Corporate Support Executive, you'll be interacting with customers regularly. Be prepared to demonstrate your excellent communication and interpersonal skills. Think of examples from your past experiences where you've successfully helped someone or resolved an issue, even if it’s not directly related to tech.
✨Emphasise Your Willingness to Learn
Since this role is entry-level and full training will be provided, make sure to express your eagerness to learn new technologies and develop your skills. Share any relevant experiences where you’ve quickly picked up new information or adapted to new situations, as this will highlight your proactive attitude.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training processes, or growth opportunities within the company. This shows that you’re genuinely interested in the role and eager to contribute to the team.
