At a Glance
- Tasks: Manage and grow Hard FM contracts while ensuring client satisfaction and revenue growth.
- Company: Dynamic Building Services and Facilities Management business in Manchester.
- Benefits: Competitive salary, bonus scheme, car allowance, and career development opportunities.
- Other info: Exciting opportunity for career advancement in a supportive environment.
- Why this job: Join a growing company and make a real impact in contract management and client relationships.
- Qualifications: 5+ years in Hard FM contracting with strong account management skills.
The predicted salary is between 50000 - 55000 £ per year.
We are recruiting for an FM Contracts Manager to join a growing Building Services and Facilities Management business in Manchester. This is an excellent opportunity for an experienced Hard FM professional with a strong background in Hard FM contracts, account management and business development. The role combines contract management, client relationship management and revenue growth, making it ideal for someone who enjoys developing existing accounts while identifying new opportunities.
The Role
- You will be responsible for managing and growing a portfolio of Hard FM contracts, ensuring high levels of client satisfaction while delivering profitable growth.
- Responsibilities include:
- Managing contract renewals and client retention
- Developing new business opportunities with existing and new clients
- Building relationships with Facilities Managers, Property Managers and Contractors
- Conducting site surveys and identifying lifecycle replacement opportunities
- Preparing scopes of work, quotations and costings
- Delivering projects and maintenance works through to completion
- Managing client relationships and contract performance
- Preparing proposals and technical presentations
- Negotiating contracts and securing new agreements
- Working closely with operational, technical and commercial teams
- Monitoring sales activity, margins and conversion rates
- Identifying opportunities to grow recurring revenue streams
Requirements
- Minimum 5 years' experience within a Hard FM contracting environment
- Experience working for a national or multi-site FM provider
- Strong account management and client relationship skills
- Experience managing maintenance contracts and service delivery
- Proven business development or revenue growth experience
- Understanding of PPM, reactive maintenance and lifecycle works
- Commercial awareness and contract management experience
- Strong communication and negotiation skills
- Full UK driving licence and own vehicle
Applications are welcomed from FM Contracts Managers, Account Managers, Regional FM Managers, Business Development Managers or Service Managers with a strong Hard FM background.
Package
- £50,000 - £55,000 Basic Salary
- Car Allowance
- Bonus Scheme (OTE £65,000)
- Company Benefits
- Career Development Opportunities
If you have the skills and experience we're looking for, apply today!
Contract Manager in Manchester employer: Solutions Engineering Recruitment
Join a dynamic and growing Building Services and Facilities Management business in Manchester, where your expertise as a Contracts Manager will be valued and rewarded. With a competitive salary, bonus potential, and a supportive work culture that prioritises employee development, you'll have the opportunity to thrive in a role that combines client relationship management with exciting business growth prospects. Enjoy the benefits of a car allowance and a commitment to career advancement in a collaborative environment that fosters innovation and success.
Contact Details:
Solutions Engineering Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Hard FM industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers or clients, make sure to highlight your experience in managing contracts and client relationships. Share specific examples of how you've driven revenue growth and improved client satisfaction.
✨Tip Number 3
Prepare for interviews by researching the company and its current projects. Be ready to discuss how your background in Hard FM can help them achieve their goals. Tailor your responses to show that you understand their needs and can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Contract Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Contracts Manager. Highlight your experience in Hard FM contracts and client relationship management, as these are key for us. Use specific examples that showcase your skills in business development and account management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for developing client relationships and how you’ve successfully managed contracts in the past. Keep it engaging and personal!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Did you grow revenue or improve client satisfaction? We want to see numbers and results that demonstrate your impact in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Solutions Engineering Recruitment
✨Know Your Contracts Inside Out
Make sure you brush up on your knowledge of Hard FM contracts before the interview. Be ready to discuss specific examples from your past experience, including how you've managed renewals and client retention. This will show that you understand the intricacies of contract management.
✨Showcase Your Relationship-Building Skills
Since the role involves a lot of client relationship management, prepare to share stories about how you've successfully built and maintained relationships with Facilities Managers and Contractors. Highlight any strategies you've used to enhance client satisfaction and loyalty.
✨Demonstrate Your Business Development Acumen
Be prepared to talk about your experience in identifying new business opportunities and driving revenue growth. Think of specific instances where you've successfully developed existing accounts or secured new agreements, as this will be crucial for the role.
✨Prepare for Technical Questions
Expect questions related to PPM, reactive maintenance, and lifecycle works. Brush up on these topics and be ready to discuss how you've applied your commercial awareness in managing contracts and ensuring service delivery. This will help you stand out as a knowledgeable candidate.
