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- Tasks: Manage client accounts and ensure top-notch service in the events industry.
- Company: Dynamic event crewing company with a focus on client relationships.
- Benefits: Competitive salary, hybrid work model, and supportive team environment.
- Other info: Opportunity for growth in a fast-paced, creative environment.
- Why this job: Join a vibrant team and make a real difference in exciting events.
- Qualifications: Experience in the events industry and strong customer service skills.
The predicted salary is between 30000 - 35000 £ per year.
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
Duties:
- Managing existing client accounts
- Handling inbound enquiries (email & phone)
- Attending site visits and client meetings
- Preparing quotes and proposals
- Taking detailed client briefs and passing to crewing teams
- Following up to gather feedback on projects ensuring smooth delivery
- Managing issues (e.g. staffing challenges, last-minute changes)
- Keeping internal systems updated
Skills / Experience:
- MUST have experience working within the events industry.
- A background in customer service, administration.
Senior Client Manager in London employer: Solutions Engineering Recruitment
Contact Detail:
Solutions Engineering Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the events industry and let them know you're on the hunt for a Senior Client Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client management and events. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Showcase your passion for the events industry! When you get the chance to chat with potential employers, share your enthusiasm for creating memorable experiences and how you’ve tackled challenges in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Client Manager in London
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for the events industry shine through. We want to see that you’re not just looking for any job, but that you genuinely care about creating memorable experiences for clients.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Client Manager role. Highlight your relevant experience in client management and events, and don’t forget to mention specific achievements that demonstrate your skills.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at Solutions Engineering Recruitment
✨Know Your Events Inside Out
Make sure you brush up on your knowledge of the events industry. Familiarise yourself with recent trends, challenges, and innovations. This will not only show your passion but also help you engage in meaningful conversations during the interview.
✨Showcase Your Client Management Skills
Prepare specific examples from your past experiences where you've successfully managed client accounts. Highlight how you handled challenges, maintained relationships, and ensured customer satisfaction. This will demonstrate your capability to excel in a client-focused role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like managing last-minute changes or staffing issues. Think through your problem-solving strategies beforehand so you can respond confidently and showcase your ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client management and event delivery. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.