At a Glance
- Tasks: Lead and develop a team of BMS Service Engineers while managing service delivery.
- Company: Specialist BMS company with a focus on innovation and growth.
- Benefits: Competitive salary, company car allowance, health insurance, and 25 days annual leave.
- Other info: Opportunities for ongoing training and clear career progression.
- Why this job: Join a key management role and make a real impact in the BMS industry.
- Qualifications: Extensive BMS experience and proven leadership skills required.
The predicted salary is between 60000 - 70000 £ per year.
Location: London, with travel to the Colchester office as required
Salary: £60,000 – £70,000 + Benefits
The Role
My client is a specialist BMS company looking for an experienced BMS Service Manager to lead and develop their service department. This is a key management position, responsible for overseeing service delivery, leading a team of engineers, maintaining strong client relationships and ensuring the commercial performance of the service function. You will play a hands-on role in driving operational standards, improving processes and supporting the continued growth of the service division.
Key Responsibilities
- Team Leadership
- Lead, manage and motivate a team of BMS Service Engineers
- Set clear performance expectations and conduct regular reviews and appraisals
- Identify training and development requirements across the service team
- Support engineers with technical and operational challenges
- Manage escalated issues and promote a collaborative, high-performing team culture
- Assist with recruitment and onboarding of new service engineers where required
- Service & Operational Management
- Take overall responsibility for the delivery of PPM, reactive maintenance and remedial works
- Ensure service contracts are delivered within agreed SLAs, budgets and quality standards
- Manage engineer workloads, utilisation, scheduling and resource allocation
- Monitor service performance and identify opportunities to improve efficiency
- Review service reports, quotations and technical documentation
- Ensure all works are delivered in line with company procedures and health & safety requirements
- Work closely with project and commissioning teams to ensure a smooth handover of new systems into service
- Client & Commercial Management
- Act as a senior point of contact for key service clients
- Build and maintain strong, long-term customer relationships
- Manage service contracts, renewals, variations and associated commercial activity
- Monitor departmental revenue, costs, margins and profitability
- Ensure accurate and timely invoicing across the service department
- Identify opportunities for additional works, upgrades and service growth
- Support the sales team with client development and new business opportunities
- Attend client meetings and site visits where required
About You
The ideal candidate will have a strong background within the BMS industry, combined with proven experience managing service teams, contracts or operational functions. You will be technically credible, commercially aware and confident dealing with both engineers and senior client stakeholders. The role would suit an experienced BMS Service Manager, Senior Service Engineer, Service Supervisor or Contracts Manager looking to take the next step in their career.
Requirements
- Extensive experience within the BMS/BEMS industry
- Proven experience managing engineers, service contracts or a service department
- Strong understanding of BMS service, maintenance, fault finding and remedial works
- Good technical knowledge of platforms such as Trend, Tridium Niagara, Siemens, Schneider or similar
- Experience managing PPM and reactive maintenance contracts
- Strong understanding of SLAs, KPIs and service delivery
- Commercial awareness, including budgets, margins, invoicing and contract profitability
- Excellent communication and client relationship management skills
- Strong leadership, organisational and problem-solving abilities
- Full UK driving licence and willingness to travel as required
What's on Offer
- £60,000 – £70,000 salary, depending on experience
- Company car allowance
- Health insurance
- Pension
- 25 days annual leave plus bank holidays
- Ongoing professional training and development
- Opportunity to play a key role in the growth of an established BMS business
- Clear long-term career progression opportunities
BMS Service Manager in London employer: Solutions Engineering Recruitment
As a BMS Bureau Manager in London, you will join a dynamic and innovative company that prioritises employee growth and development through comprehensive training programmes and a supportive work culture. With an attractive salary package, generous holiday allowance, and unique employee discounts, this role offers not just a job but a meaningful career where you can make a significant impact on sustainability and energy efficiency. The collaborative environment encourages accountability and continuous improvement, making it an excellent place for proactive leaders to thrive.
Contact Details:
Solutions Engineering Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BMS Service Manager in London
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Solutions Engineering Recruitment.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Solutions Engineering Recruitment, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Solutions Engineering Recruitment and may help you secure that full-time position sooner!
We think you need these skills to ace BMS Service Manager in London
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Solutions Engineering Recruitment.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the BMS Service Manager role at Solutions Engineering Recruitment. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at Solutions Engineering Recruitment
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Solutions Engineering Recruitment.
