IT Support Engineer

IT Support Engineer – Truro – £30,000 – Hybrid Working!

In this role, you’ll provide hands‑on 1st/2nd line support across their offices, keeping users connected, productive, and secure. You’ll handle device setup, user onboarding, software installs, troubleshooting, patching, and play a key part in maintaining a reliable IT environment.

What you’ll be doing:

• Delivering responsive IT support across multiple sites
• Setting up and configuring laptops, mobiles, and user accounts
• Supporting Microsoft 365, AD, Azure, Exchange and general networking
• Maintaining systems, software, and security updates
• Working closely with the wider IT team to deliver excellent service

About you:

• Experience in a 1st/2nd line IT support or service desk role
• Strong Microsoft 365, AD, Azure, Exchange and networking knowledge
• Customer-focused with great communication skills
• Happy working in a fast‑paced, collaborative environment
• Full UK driving licence

What’s on offer:

• Competitive salary + annual employee profit‑share (everyone gets an equal share)
• Hybrid & flexible working
• 25 days holiday + bank holidays + birthday off
• Private medical, life assurance, wellbeing support
• 3 volunteering days per year
• Ongoing training, progression and development

The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com.

SER-IN