At a Glance
- Tasks: Manage customer interactions, lead distribution, and support sales operations.
- Company: Join a leading player in Aerospace and Defence manufacturing.
- Benefits: Enjoy 2 days of remote work per week and a full-time permanent position.
- Why this job: Be part of a dynamic team driving growth in a high-impact industry.
- Qualifications: Bachelor's degree and 5+ years in sales or business development required.
- Other info: Fluent English is a must; additional languages are a plus.
The predicted salary is between 48000 - 72000 £ per year.
Solutions Driven is seeking a Senior Sales Operations Analyst on behalf of one of our clients who operates in the Aerospace and Defence manufacturing space.
POSITION SUMMARY
Interface to the company's customers and distributors, handling and managing:
- Lead distribution
- Data requests
- Quotations (Catalogue Products)
- Liaison with Bid Team (Non-Catalogue Products)
- Executes/Guides Order Entry Process
- Order Acknowledgements
- Backlog reconciliation
- RMA escalation
RESPONSIBILITES
- Coordination with Sales Operations of the Business Units, Strategic Accounts Managers, Technology office and Systems Architects.
- Ensure data Integrity of SalesForce content (opportunities, forecast, values, current phase, risks, Pwin, etc), highlighting incoherences.
- Support Strategic Accounts Managers in verifying new opportunities to ensure they are created correctly in CRM and are regularly and accurately updated. – Develops and maintains relationships with other Business Units and company functions to delight the customer and ensure rapid closure of business.
- Delivers customer quotes for products for catalogue products and builds robust follow-up process
- Responsible for Sales Documents storage
- Other tasks that may be required from Sr. Dr. International Growth to support the Growth Organisation and reporting.
EDUCATION/EXPERIENCE
- Bachelor's Degree in Commercial/Administration an advantage
- Minimum of 5 years’ experience in a Sales and/or business development position.
- Experience with Aerospace Primes, Tier 1 (military and/or commercial), or high reliability industry.
- Experience with CRM and Dashboards, data management. Experience with Salesforce and Oracle is an advantage.
- Fluent English required, Fluent French, Spanish, and/or other languages are an advantage.
PERSONNEL SKILLS
Customer Focus, Teamwork, organization (multiple tasks management, prioritization), analysis, natural leadership for administration process with peers, tenacity, results oriented, knowledge of sales forecasting processes, Occasional travel both domestically and internationally
Location and details:
Location On site – Silchester, Reading RG7 2PQ. 2 days of WFH a week.
Occupancy and duration Full time permanent staff
Beginning of the activity ASAP
Senior Sales Operations Analyst employer: Solutions Driven
Contact Detail:
Solutions Driven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Operations Analyst
✨Tip Number 1
Familiarize yourself with the Aerospace and Defence industry, especially the key players and trends. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the market.
✨Tip Number 2
Highlight your experience with CRM systems, particularly Salesforce and Oracle. Be prepared to discuss specific examples of how you've used these tools to manage data and improve sales processes in your previous roles.
✨Tip Number 3
Showcase your ability to work collaboratively with different teams. Prepare examples of how you've successfully coordinated with sales operations, strategic account managers, or other departments to achieve common goals.
✨Tip Number 4
Since the role requires fluency in multiple languages, if you speak French or Spanish, be ready to demonstrate your language skills. This could set you apart from other candidates and show your value to the team.
We think you need these skills to ace Senior Sales Operations Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Sales Operations Analyst position. Understand the key responsibilities and required skills, especially those related to CRM systems like Salesforce and Oracle.
Tailor Your CV: Customize your CV to highlight relevant experience in sales operations, data management, and customer relations. Emphasize any experience you have in the aerospace and defense industry, as well as your proficiency with CRM tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the company's needs. Mention specific experiences that demonstrate your ability to manage lead distribution, data requests, and customer quotes.
Highlight Language Skills: If you are fluent in languages other than English, such as French or Spanish, make sure to highlight these skills in your application. This can set you apart from other candidates and show your ability to communicate with diverse clients.
How to prepare for a job interview at Solutions Driven
✨Understand the Aerospace and Defence Industry
Make sure to familiarize yourself with the key players and trends in the Aerospace and Defence manufacturing space. This knowledge will help you demonstrate your industry awareness and how it relates to the role.
✨Showcase Your CRM Expertise
Be prepared to discuss your experience with CRM systems, particularly Salesforce and Oracle. Highlight specific examples of how you've used these tools to manage data and improve sales processes.
✨Emphasize Customer Focus and Teamwork
Since the role requires coordination with various teams and a strong customer focus, be ready to share examples of how you've successfully collaborated with others and prioritized customer needs in your previous roles.
✨Prepare for Behavioral Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear, concise examples.