We're working with a growing business looking for an experienced Operations Manager to take ownership of a busy operation in Heathrow.
This is an opportunity for a strong people leader who enjoys being hands-on, improving operational performance and building a team where expectations are clear and people are accountable.
You'll oversee a sizeable team across site and laboratory operations, ensuring resources are used effectively, service delivery targets are met and clients receive a consistently high standard of service.
What you'll be doing:
- Taking ownership of day-to-day operational performance across the business.
- Leading, developing and managing a sizeable operational team.
- Setting clear expectations, managing performance and addressing challenges when they arise.
- Monitoring budgets, forecasting, costs and overall financial performance.
- Overseeing resource planning, scheduling, productivity and equipment utilisation.
- Building strong relationships with clients, including major contractors working on complex projects.
- Driving operational improvements and helping embed a positive, accountable culture.
- Ensuring health and safety, quality and compliance standards are consistently maintained.
What we're looking for:
- Strong operational management experience, ideally with around 10 years in a relevant environment.
- A proven track record of leading sizeable teams and improving operational performance.
- Experience managing budgets, financial performance and ideally P&L.
- Confidence managing client relationships and delivering against contractual commitments.
- A practical, visible leadership style with the ability to motivate teams, manage difficult situations and hold people accountable.
- Understanding of ISO 17025 requirements.
- Experience in one or more of the following sectors: Construction and infrastructure, Materials testing and geotechnical services, Civil engineering, Facilities management and contract services, Engineering and industrial services, Laboratory and testing services & Environmental services
Materials testing experience isn't essential. We're interested in candidates with transferable operational management experience who can bring strong leadership, commercial awareness and a hands-on approach.
Why consider this opportunity?
- A key leadership position within a growing business.
- The chance to make a tangible difference to operational performance and team culture.
- Exposure to major infrastructure projects, including airport, highways and HS2-related work.
- Potential for longer-term career progression as the business continues to expand.
- A salary of £52,000–£55,000 plus a company car.
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Operations Manager | Infrastructure & Engineering | Heathrow employer: Solutions Driven
As a Regulatory and Compliance Engineer at our company, you will thrive in a dynamic work environment that prioritises innovation and compliance excellence. We offer a supportive culture that encourages professional growth through continuous learning opportunities and collaboration with industry experts. Located in a vibrant area, our team enjoys a healthy work-life balance, competitive benefits, and the chance to make a meaningful impact on global product standards.
