At a Glance
- Tasks: Lead the global Order-to-Cash strategy and improve financial processes across diverse markets.
- Company: Fast-growing international group with a dynamic, non-bureaucratic culture.
- Benefits: Competitive salary, annual bonus, car allowance, and private medical insurance.
- Other info: Opportunity to influence senior stakeholders and shape a consistent global process.
- Why this job: Drive impactful change in a global transformation programme and enhance customer experience.
- Qualifications: Strong leadership in Order-to-Cash and finance operations, with ERP implementation experience.
The predicted salary is between 63000 - 77000 £ per year.
Leicester or London (Hybrid) | £90,000–£100,000 + Annual Bonus + Car Allowance + Private Medical
This is a Global Process Owner role: strategy, governance and continuous improvement, not operational management. You'll define and govern the end-to-end Order-to-Cash process, from customer onboarding and credit management through to billing, collections and cash application, and support the implementation of NetSuite across the Group.
About the business
A fast-growing international group, built through acquisition across a wide range of industries and markets. It operates at real scale while staying deliberately free of the bureaucracy that usually comes with it, serving a global, diversified client base.
The role
Reporting to the Head of Group Business Services, you'll own the global Order-to-Cash operating model, improving working capital performance and cash conversion by introducing a consistent global approach. Rather than managing operational teams, you'll own the strategy, governance and continuous improvement of the process, ensuring best practice is adopted across all operating companies.
What you'll be doing
- Own the global Order-to-Cash operating model and multi-year roadmap
- Develop global credit, billing and collections policies
- Improve working capital performance and cash conversion
- Support ERP implementation and future automation initiatives
- Establish KPIs including DSO, Collection Effectiveness Index and billing accuracy
- Identify opportunities to improve customer experience and reduce manual processing
- Partner with Commercial, Finance, Treasury and Shared Services leadership
- Drive global process standardisation across newly acquired businesses
- Lead global change management so operating companies adopt standardised OTC processes
What we're looking for
Must have:
- Significant Order-to-Cash leadership experience within a Shared Services or Global Business Services environment
- Strong understanding of accounts receivable, billing, credit control and collections
- Experience improving working capital and finance operations
- ERP implementation or finance transformation experience
- Excellent stakeholder management and influencing skills
Ideal:
- Experience with NetSuite, SAP, Oracle or a similar ERP system
- Exposure to OTC automation platforms such as HighRadius, Serrala, Billtrust or Quadient
- Continuous improvement experience, Lean Six Sigma or equivalent
- Background within an acquisitive or multinational organisation
- ACCA, CIMA or CICM qualification
Why this role
Working capital performance varies across the Group's operating companies today, and creating consistency while respecting local commercial requirements will be the central challenge. You'll help establish a single global Order-to-Cash process across the Group's many operating companies, influence future ERP design and automation, and play a pivotal role in an ambitious, genuinely international transformation programme. Success will rely on influencing senior commercial and finance stakeholders, and on improving governance without adding unnecessary operational complexity.
Global Process Owner - Order to Cash (OTC) in Loughborough employer: Solutions Driven
Solutions Driven is an excellent employer, offering a dynamic work culture that values innovation and collaboration within the Flood Risk and Drainage Team in Twickenham. Employees benefit from flexible hybrid working arrangements, opportunities for professional growth, and a supportive environment that encourages skill development and client engagement, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Global Process Owner - Order to Cash (OTC) in Loughborough
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Solutions Driven.
✨Tip Number 4: Apply Directly on Company Websites
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We think you need these skills to ace Global Process Owner - Order to Cash (OTC) in Loughborough
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Solutions Driven and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Solutions Driven how you can be a team player!
How to prepare for a job interview at Solutions Driven
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Solutions Driven.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Solutions Driven's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!