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- Tasks: Lead and scale operations across multiple sites, ensuring efficiency and high standards.
- Company: Established technical services business with a strong reputation in the UK.
- Benefits: Competitive salary, performance-related bonus, company car, and medical insurance.
- Other info: Exciting phase of expansion with excellent career growth opportunities.
- Why this job: Join a growing company and make a real impact in operational leadership.
- Qualifications: Experience in multi-site operations within technical or engineering environments.
The predicted salary is between 65000 - 70000 £ per year.
Multi-site role with HQ based in Leicester.
Package: £65,000 - £70,000 per annum plus performance-related bonus, company car, medical insurance, etc.
An established and growing technical services business is seeking an experienced and commercially focused Head of Operations / Operations Director to lead and scale operational delivery across a multi-site operation. This is a senior leadership opportunity for an ambitious operations professional who thrives in fast-paced technical or engineering-led environments and is passionate about building high-performing teams, improving operational efficiency, and supporting business growth.
About the Business:
The company is a well-established provider of specialist testing and technical services supporting major infrastructure, construction, and civil engineering projects across the UK. Operating both on-site and through a network of technical facilities, the business has built a strong reputation for delivering high-quality, responsive, and safety-focused services. As part of a larger international group operating within the Testing, Inspection, Certification and Compliance (TICC) sector, the business is entering an exciting phase of expansion, investment, and operational development.
The Opportunity:
Reporting directly to the Managing Director, the Head of Operations will take responsibility for leading operational delivery across multiple locations, ensuring projects are delivered safely, efficiently, and right first time. The role will also play a key part in shaping and embedding scalable operational processes to support future growth, including new site openings and acquisitions.
Key Responsibilities:
- Lead operational delivery across multiple UK sites, ensuring consistent standards, productivity, and customer service.
- Develop and implement operational KPIs and reporting frameworks to drive performance and accountability.
- Oversee planning and mobilisation of projects, including RAMS, resourcing, equipment readiness, and access arrangements.
- Support and develop site leadership teams through coaching, mentoring, and performance management.
- Drive operational improvements that increase productivity, utilisation, efficiency, and margin.
- Lead integration activities for new sites and acquisitions into the operating model.
- Maintain oversight of equipment compliance, calibration, maintenance, and asset utilisation.
- Strengthen technician capability, onboarding, and workforce development programmes.
- Provide strong leadership across health, safety, and compliance activities.
- Work closely with commercial and operational teams to ensure smooth project delivery and customer satisfaction.
About You:
We are looking for a confident and capable operational leader with experience managing multi-site operations within technical, engineering, construction, laboratory, utilities, manufacturing, or field service environments.
You will bring:
- Proven experience leading operational teams across multiple locations.
- Strong operational planning, scheduling, and performance management capability.
- Experience driving operational improvement and scalable processes.
- A hands-on leadership style with the ability to develop high-performing teams.
- Experience supporting growth, acquisitions, or operational integration projects.
- Strong communication and stakeholder management skills.
- A data-driven and solutions-focused approach.
- The ability to remain calm and decisive in a fast-paced environment.
Requirements:
- Full UK driving licence.
- IOSH Managing Safely (preferred).
- CSCS or equivalent site credentials (desirable).
- Strong Microsoft 365 and operational systems knowledge.
The opportunity to play a key leadership role within a growing and ambitious business. If you are an experienced operational leader looking for the opportunity to make a genuine impact within a growing organisation, we would love to hear from you.
Director of Operations in Leicester employer: Solutions Driven
Contact Detail:
Solutions Driven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Leicester
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to former colleagues. You never know who might have a lead on that perfect Director of Operations role.
✨Showcase Your Leadership Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in leading teams and driving operational improvements. Share specific examples of how you've built high-performing teams or improved efficiency in past roles.
✨Prepare for Interviews
Do your homework on the company and its operations before the interview. Be ready to discuss how you can contribute to their growth and operational delivery across multiple sites. Tailor your answers to show you understand their challenges and how you can help.
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings! Applying directly through us not only shows your interest but also gives you a better chance of being noticed by hiring managers looking for top talent like you.
We think you need these skills to ace Director of Operations in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership in multi-site operations and any relevant achievements in operational efficiency.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Director of Operations role. Share specific examples of how you've driven performance and built high-performing teams in previous roles.
Showcase Your Data-Driven Approach: Since we value a data-driven mindset, include any metrics or KPIs you've successfully managed in past positions. This will demonstrate your ability to make informed decisions and drive operational improvements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team.
How to prepare for a job interview at Solutions Driven
✨Know the Business Inside Out
Before your interview, dive deep into the company's background, values, and recent projects. Understanding their reputation in the technical services sector will help you tailor your responses and show that you're genuinely interested in their operations.
✨Showcase Your Leadership Style
Be prepared to discuss your hands-on leadership approach and how you've developed high-performing teams in the past. Use specific examples to illustrate how you've driven operational improvements and supported growth in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in fast-paced environments. Think of scenarios where you've successfully managed multi-site operations or integrated new sites, and be ready to explain your thought process and outcomes.
✨Highlight Your Data-Driven Approach
Since the role requires a strong focus on KPIs and performance management, come prepared with examples of how you've used data to drive decisions and improve operational efficiency. This will demonstrate your analytical skills and commitment to accountability.