At a Glance
- Tasks: Lead and scale operations across multiple sites, ensuring efficiency and high standards.
- Company: Established technical services business with a strong reputation in infrastructure support.
- Benefits: Competitive salary, performance bonus, company car, and medical insurance.
- Other info: Exciting phase of expansion with excellent career growth opportunities.
- Why this job: Join a growing company and make a real impact on operational excellence.
- Qualifications: Experience in multi-site operations and strong leadership skills required.
The predicted salary is between 65000 - 70000 € per year.
An established and growing technical services business is seeking an experienced and commercially focused Head of Operations / Operations Director to lead and scale operational delivery across a multi-site operation. This is a senior leadership opportunity for an ambitious operations professional who thrives in fast-paced technical or engineering-led environments and is passionate about building high-performing teams, improving operational efficiency, and supporting business growth.
About the Business
The company is a well-established provider of specialist testing and technical services supporting major infrastructure, construction, and civil engineering projects across the UK. Operating both on-site and through a network of technical facilities, the business has built a strong reputation for delivering high-quality, responsive, and safety-focused services. As part of a larger international group operating within the Testing, Inspection, Certification and Compliance (TICC) sector, the business is entering an exciting phase of expansion, investment, and operational development.
The Opportunity
Reporting directly to the Managing Director, the Head of Operations will take responsibility for leading operational delivery across multiple locations, ensuring projects are delivered safely, efficiently, and right first time. The role will also play a key part in shaping and embedding scalable operational processes to support future growth, including new site openings and acquisitions.
Key Responsibilities
- Lead operational delivery across multiple UK sites, ensuring consistent standards, productivity, and customer service
- Develop and implement operational KPIs and reporting frameworks to drive performance and accountability
- Oversee planning and mobilisation of projects, including RAMS, resourcing, equipment readiness, and access arrangements
- Support and develop site leadership teams through coaching, mentoring, and performance management
- Drive operational improvements that increase productivity, utilisation, efficiency, and margin
- Lead integration activities for new sites and acquisitions into the operating model
- Maintain oversight of equipment compliance, calibration, maintenance, and asset utilisation
- Strengthen technician capability, onboarding, and workforce development programmes
- Provide strong leadership across health, safety, and compliance activities
- Work closely with commercial and operational teams to ensure smooth project delivery and customer satisfaction
About You
We are looking for a confident and capable operational leader with experience managing multi-site operations within technical, engineering, construction, laboratory, utilities, manufacturing, or field service environments. You will bring:
- Proven experience leading operational teams across multiple locations
- Strong operational planning, scheduling, and performance management capability
- Experience driving operational improvement and scalable processes
- A hands-on leadership style with the ability to develop high-performing teams
- Experience supporting growth, acquisitions, or operational integration projects
- Strong communication and stakeholder management skills
- A data-driven and solutions-focused approach
- The ability to remain calm and decisive in a fast-paced environment
Requirements
- Full UK driving licence
- IOSH Managing Safely (preferred)
- CSCS or equivalent site credentials (desirable)
- Strong Microsoft 365 and operational systems knowledge
The opportunity to play a key leadership role within a growing and ambitious business. If you are an experienced operational leader looking for the opportunity to make a genuine impact within a growing organisation, we would love to hear from you.
Director of Operations in Coventry employer: Solutions Driven
As a leading provider of specialist testing and technical services, this company offers an exceptional work environment for the Director of Operations role, with a focus on employee growth and development. Located in Leicester, employees benefit from a supportive culture that prioritises safety, operational excellence, and high-performance teams, alongside competitive remuneration packages including bonuses and medical insurance. Join a dynamic organisation poised for expansion, where your leadership can drive meaningful change and contribute to exciting projects across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operations, values, and recent projects. We want you to walk in there feeling confident and ready to discuss how your experience aligns with their goals.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've built high-performing teams or improved operational efficiency. We believe that demonstrating your hands-on approach will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for ambitious leaders like you who are ready to make an impact in our growing organisation.
We think you need these skills to ace Director of Operations in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Director of Operations. Highlight your experience in managing multi-site operations and any relevant achievements that showcase your ability to lead teams and drive operational improvements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be specific about your experience in technical or engineering-led environments.
Showcase Your Leadership Style:We want to know how you lead! Share examples of how you've developed high-performing teams and improved operational efficiency. This will help us see your hands-on leadership style in action.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Solutions Driven
✨Know the Business Inside Out
Before your interview, take some time to research the company thoroughly. Understand their services, recent projects, and their position in the TICC sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Given the nature of the Director of Operations role, expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you've successfully led multi-site operations or improved efficiency, and be ready to discuss them in detail.
✨Showcase Your Leadership Style
This role requires a hands-on leadership approach. Be prepared to discuss how you develop high-performing teams and manage performance. Share specific examples of how you've coached or mentored team members to achieve operational goals.
✨Demonstrate Your Data-Driven Mindset
As the role involves developing KPIs and reporting frameworks, highlight your experience with data analysis and operational metrics. Be ready to discuss how you've used data to drive improvements and make informed decisions in previous roles.
