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- Tasks: Support a team with admin duties, data analysis, and client communication.
- Company: Join Solutions4Health, a leader in tackling health inequalities in the community.
- Benefits: Enjoy perks like remote work options, health plans, and discounts on shopping and travel.
- Why this job: Make a real impact in community health while developing your skills in a supportive environment.
- Qualifications: No specific experience required; just bring your enthusiasm and attention to detail!
- Other info: Full training provided, and we welcome applicants from all backgrounds.
The predicted salary is between 19920 - 28032 £ per year.
Solutions4Health are delighted to be offering the role of an Office Administrator at Reading Head Office. This is a full-time job with a salary of £24,960 per annum.
Solutions4Health is an innovative company with the passion and track record for providing an excellent integrated service within the community. The job purpose is to work collaboratively with all members of the Executive and Department Leads. The post holder will work with minimal supervision and be expected to work flexibly as part of a team, supporting a wide range of tasks such as administrative duties, support with data analysis, report writing and gathering information. You will also be required to liaise with internal and external stakeholders and partners. Your role will include liaising with the managers and employees, smooth communication and prompt resolution of various requests and queries.
The main aim of this role is to support SmokeFreeLife Berkshire and various stop-smoking services within the company. With a focus on assisting in the office with the handling of Nicotine Replacement Therapy (NRT), delivering Very Brief Advice (VBA) training, and general admin tasks. You'll be the friendly and organised point of contact, coordinating appointments, managing data, and providing vital support to our dedicated Stop Smoking Advisers. With your enthusiasm and attention to detail, you'll ensure our community stop smoking services run smoothly, making a real difference in the lives of our clients. If you're ready to contribute to a healthier community, we want to hear from you!
Full training will be provided to ensure the post-holder is competent to support across a range of areas.
MAIN DUTIES AND RESPONSIBILITIES
- Co-managing the service generic email account. Answering queries and processing referrals timely and effectively.
- Contact referrals by phone to triage appropriately and book them into relevant clinics with an adviser.
- Responding to phone calls and answering phone messages as appropriate.
- Attention to detail when inputting and maintaining the service’s database systems.
- Processing invoices.
- Providing daily administrative support to the Service Coordinator and Stop Smoking advisers.
- Offer support, information and advice to clients/health professionals where necessary.
- Identifying clinical queries from callers, reviewing urgency and referral to appropriate Specialists.
- Ensure enquiries/complaints are sensitively handled and raised appropriately for action.
- To collate and store service user feedback.
- To work with the team to capture, create and schedule content for the service’s social media platforms.
- To assist with organising internal and or external conferences and training days, including registration and resource preparation.
Full details of the main duties and responsibilities are available in the job description.
About Us: Solutions4Health are an innovative company with a passion and a track record for tackling health inequalities. We provide a one-stop solution for commissioners accountable for outcome-focused integrated Public Health services.
Successful applicants will be required to undergo a DBS check at the appropriate level. Applicants must be eligible to work in the UK, as we do not sponsor work permits and outside work permits are not accepted as proof of a right to work in the UK. We encourage applicants meeting the criteria for the role regardless of age, disability, gender, orientation, race, religion, or ethnicity. Solutions4Health are a disability-confident employer. If you require any reasonable adjustments, either at the application or interview stage, please contact our HR team.
Benefits
- Employee Assistance Programme (including 24/7 helpline access and health and wellbeing app)
- Fully funded V1 HSF Health Plan - over 35 benefits at no cost to you such as contribution to dental, optical, etc and access to Perkbox providing discounts on shopping, gym membership, travel etc.
- Cycle to Work scheme
- Annual Leave that increases with the length of service
If you think you are suitable for this role, please apply now!
Office Administrator employer: Solutions 4 Health Ltd
Contact Detail:
Solutions 4 Health Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the services offered by Solutions4Health, especially those related to stop-smoking initiatives. Understanding their mission and how they operate will help you demonstrate your enthusiasm and alignment with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of Solutions4Health on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Office Administrator role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your organisational skills and experience in managing administrative tasks. Think of specific examples where you've successfully handled multiple responsibilities, as this will be crucial in demonstrating your capability to support the team effectively.
✨Tip Number 4
Showcase your communication skills by being clear and concise in any interactions you have with the company. Whether it's through emails or phone calls, making a positive impression early on can set you apart from other candidates.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Office Administrator position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Highlight any experience with data analysis, report writing, and stakeholder communication, as these are key aspects of the job.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed administrative tasks or supported teams in the past, demonstrating your ability to contribute positively to Solutions4Health.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Office Administrator role.
How to prepare for a job interview at Solutions 4 Health Ltd
✨Research the Company
Before your interview, take some time to learn about Solutions4Health. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in contributing to their goals.
✨Prepare for Common Questions
Think about the typical questions you might be asked for an Office Administrator role, such as your experience with administrative tasks, handling data, and liaising with stakeholders. Prepare specific examples from your past experiences that demonstrate your skills and how they align with the job requirements.
✨Showcase Your Organisational Skills
As an Office Administrator, being organised is key. Be ready to discuss how you manage your time, prioritise tasks, and keep track of multiple responsibilities. You could even mention any tools or methods you use to stay organised, which will highlight your suitability for the role.
✨Demonstrate Your Communication Skills
Since the role involves liaising with various stakeholders, it's important to showcase your communication skills. Be prepared to discuss how you handle queries, resolve conflicts, and maintain smooth communication within a team. Providing examples of past experiences where you've successfully communicated can strengthen your case.