At a Glance
- Tasks: Maintain pools, spas, and hot tubs while ensuring customer satisfaction and safety.
- Company: Join a friendly, established company focused on quality service in Sussex.
- Benefits: Enjoy a competitive salary, company van, pension, and consistent hours year-round.
- Why this job: Great opportunity for hands-on work with training provided; perfect for customer-focused individuals.
- Qualifications: No experience necessary; must be willing to learn and obtain ISPE qualifications.
- Other info: Work Monday to Friday with flexible winter hours; ideal for balancing studies.
The predicted salary is between 25000 - 30000 £ per year.
Job Description
Our established client is looking for an additional Swimming Pool Maintenance Engineer to join their team. The role involves the maintenance of pools, spas and hot tubs mainly in the Sussex area.
Ideally you will have worked in this sector before – but the client is willing to train the right person and put them through qualifications. If you have worked in maintenance and are very customer focussed, then this could be an excellent opportunity to work for a friendly and established company
Salary £25000 – £30000 – Monday to Friday 08.00 – 17.00 in the Summertime and 08.30/09.00 – 15.00/16.00 in the winter time – but you get paid the same each month. Company Van, Pension etc
Responsibilities may include some or all of the following activities:
- On site responsibility for the e?cient running of servicing jobs allocated to them
- Customer satisfaction ratings relating to opening and closing pools, SPAs and hot tubs
- Ensuring all health and safety protocols are observed on site, maintaining a high standard of safety for self and others
- Initial point of contact for customers during any maintenance or servicing work
- Initial point of contact for handling customer queries or complaints relating to jobs allocated to them
- Following company processes and using company online IT systems to record activities and update customer records
- Ad Hoc Duties requested by the Technical Manager or a Director as and when required.
- Opening and closing of customer pools, SPAs and Hot Tubs
- Undertake ad-hoc and regular servicing of customer pools and spas to industry standards, to include cleaning of filters, cleaning or replacement of any consumable or disposable parts, visual inspection of all moving parts
- Test chemical balance of pool water, and add additional chemicals as required
- Reporting to the Customer of any general faults, damaged parts, pool liner or tiling faults, or equipment that may require attention
- Reporting to the Technical Manager any pools that require furthermore technical works
- General maintenance and pool surround maintenance including:
- Rendering and/or brickwork repairs
- Tiling
- Deep cleaning pool decks & surrounds
- Accurate, e?cient and organised with the ability to prioritise tasks relating to numerous concurrent jobs/projects
- Demonstrable strong team working skills acquired over a period of years
- Ability to maintain strong relationships with customers, suppliers.
- Strong professional and confident communication skills (both verbal and written)
Qualifications:
- Completion of ISPE qualifications, within 12 months of starting the role
- Individual ISPE (Institute of Swimming Pool Engineers) Membership
- Full clean UK driving licence (annual DVLA check)
- Clean annual DBS check (disclosure and barring service), due to work being carried out at customer homes, schools & colleges and selected commercial venues, that may be home to vulnerable adults and children
- No pre-existing medical conditions that would preclude the job holder from undertaking what can be arduous outdoor working and handling dangerous chemicals
- Additional trade qualifications relevant to maintenance, servicing or pool installations
Swimming Pool Maintenance Engineer employer: Solutions 2 Recruitment
Contact Detail:
Solutions 2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swimming Pool Maintenance Engineer
✨Tip Number 1
Familiarise yourself with the common maintenance tasks associated with swimming pools, spas, and hot tubs. Understanding the basics of chemical balance, filtration systems, and general upkeep will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Network with professionals in the swimming pool maintenance industry. Attend local trade shows or join online forums where you can connect with others in the field. This can lead to valuable insights and potential job referrals.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with the company. Since this role involves direct contact with clients, showcasing your ability to handle queries and complaints effectively can set you apart from other candidates.
✨Tip Number 4
Research the company’s values and culture before your interview. Being able to articulate how your personal values align with theirs can show that you’re not just looking for any job, but that you genuinely want to be part of their team.
We think you need these skills to ace Swimming Pool Maintenance Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in maintenance or customer service. If you have worked with pools, spas, or hot tubs before, emphasise that experience. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention why you are interested in working as a Swimming Pool Maintenance Engineer and how your background makes you a suitable candidate. Don't forget to express your willingness to learn and gain qualifications if you lack direct experience.
Highlight Customer Service Skills: Since the role involves direct interaction with customers, make sure to highlight any previous customer service experience. Provide examples of how you've handled customer queries or complaints effectively, showcasing your communication skills and ability to maintain strong relationships.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Solutions 2 Recruitment
✨Show Your Customer Focus
Since the role involves direct interaction with customers, it's crucial to demonstrate your customer service skills. Share examples of how you've handled customer queries or complaints in the past, highlighting your ability to maintain strong relationships.
✨Highlight Relevant Experience
Even if you haven't worked specifically as a Swimming Pool Maintenance Engineer, any maintenance experience is valuable. Discuss your previous roles and how they relate to the responsibilities outlined in the job description, especially those involving technical skills or teamwork.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety standards relevant to pool maintenance. Be prepared to discuss how you would ensure safety on site, as this is a key aspect of the role. Showing awareness of these protocols can set you apart from other candidates.
✨Be Ready to Learn
The client is willing to train the right person, so express your eagerness to learn and grow in the role. Mention any relevant qualifications you are willing to pursue, such as ISPE membership, and your commitment to developing your skills in swimming pool maintenance.