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- Tasks: Support patients by managing front desk operations and scheduling appointments.
- Company: Elliot Hospital, a leader in innovative healthcare solutions.
- Benefits: Health coverage, competitive pay, tuition reimbursement, and retirement savings plan.
- Other info: Full-time role with Monday to Friday schedule and growth opportunities.
- Why this job: Join a compassionate team making a real difference in patient care.
- Qualifications: High school diploma and experience in healthcare preferred.
The predicted salary is between 30000 - 40000 £ per year.
Come work at the best place to give and receive care!
Job Description:
From our Center for Navigational Bronchoscopy to our use of cryoanalgesia, Elliot Hospital’s experienced thoracic surgery team offers the most innovative health care solutions to create a unique treatment plan for you. Led by Dr. Curtis Quinn, board-certified in surgery and thoracic surgery and a leader in cardiothoracic surgery and minimally invasive robotic-assisted lung cancer surgery, our multidisciplinary team recognizes that personalized medicine blends compassion with education to empower your decision-making and improve your outcomes.
Position Summary - Monday-Friday, 8am-5:00pm, 40 hours weekly
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
- Greets and registers patients; notifies medical staff of their arrival.
- Verifies current address and insurance status.
- Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
- Completes prior authorization of testing according to insurance requirements.
- Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
- Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
- Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education/Experience/Licensure
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a health care setting performing similar functions preferred.
- Certification/Licensure: N/A
- Software/Hardware: Proficient in MS Office.
What Elliot Health System Has to Offer
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short-term disability, long-term disability, and life insurance coverage
- Competitive pay
- Tuition Reimbursement
- 403(b) Retirement Savings Plan
Work Shift: Day
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Patient Service Representative - Thoracic Surgery - Full Time in Manchester employer: SolutionHealth
Contact Detail:
SolutionHealth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Service Representative - Thoracic Surgery - Full Time in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare field, especially those connected to thoracic surgery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the latest trends in thoracic surgery. Knowing your stuff will impress the hiring team and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Patient Service Representative, you'll be the first point of contact. Role-play with a friend to nail down how you’ll greet patients and handle their queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Patient Service Representative - Thoracic Surgery - Full Time in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare and clerical support. We want to see how your skills match the role of a Patient Service Representative, so don’t be shy about showcasing your previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in thoracic surgery and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Patient Service Representative, communication is key. In your application, highlight any experience you have in customer service or patient interaction. We want to know how you handle calls, greet patients, and manage appointments!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there. Let’s get your application in!
How to prepare for a job interview at SolutionHealth
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Service Representative in Thoracic Surgery. Familiarise yourself with the key tasks like greeting patients, scheduling appointments, and handling medical records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
As a Patient Service Representative, you'll be the first point of contact for patients. Practice clear and friendly communication, as well as active listening skills. You might want to role-play common scenarios with a friend to get comfortable with how to handle patient inquiries and concerns effectively.
✨Showcase Your Problem-Solving Abilities
Think of examples from your past experiences where you've had to solve problems or improve processes. Be ready to discuss how you can contribute to increasing efficiency in patient care or administrative functions, as this is a key responsibility in the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, or how they measure success in the role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.