At a Glance
- Tasks: Lead a dynamic workshop team to deliver top-notch vehicle repairs and customer satisfaction.
- Company: Join Solus, a forward-thinking company reshaping the vehicle repair industry.
- Benefits: Enjoy competitive salary, bonus opportunities, generous holiday, and discounts.
- Other info: Inclusive workplace with strong focus on wellbeing and career growth.
- Why this job: Be at the forefront of innovative vehicle repair technologies and make a real impact.
- Qualifications: Experience in high-volume accident repair management and BS10125 regulations required.
The predicted salary is between 35000 - 45000 £ per year.
At Solus, accurate assessment underpins everything we do. As we continue to invest in our future and strengthen our repair capability, we’re looking for an experienced Workshop Lead who combines technical expertise with a strong customer and quality focus.
This role is suited to a confident individual who takes ownership, works collaboratively with others and understands the importance of getting things right first time for customers, technicians and the wider business.
Responsibilities
- The future is ambitious now the technologies used in Body Shops are evolving every single day, which is really helping us re-shape vehicle repair industry.
- The management and co-ordination of productive staff to ensure effective repairs to meet the volume, sales, cost and customer/quality targets.
- Ensuring all Procedural and BS10125 regulations are adhered.
- You will manage meeting and improving on customer satisfaction targets.
- You will achieve and maintain and embed all “best practice” and “lean activities” as instructed by business strategy.
- You will achieve budget sales and cost targets weekly, monthly and annually.
- You will ensure all health and safety policy and procedures are followed with all staff utilising safe working practises and monitor the correct use and storage of PPE.
- You will plan departmental and site productivity by holiday planning, workshop loading, scheduling, and performance management of the productive staff.
- You will apply Standard Operating Procedure following policy standards.
- You will ensure regular 1-to-1s and quarterly reviews are undertaken promptly and ratings are correctly applied.
Qualifications
Experience of high-volume accident repair management and scheduling. Experience of BS10125 regulations. Experience of Thatcham repair methods.
Why Join Solus?
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva’s success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer’s leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.
Workshop Lead employer: Solus - an Aviva company
At Solus, we pride ourselves on fostering a collaborative and inclusive work environment where every team member plays a vital role in reshaping the vehicle repair industry. As a Workshop Lead, you will benefit from competitive salaries, generous holiday allowances, and a strong focus on employee wellbeing, alongside opportunities for professional growth and development. Join us to be part of a forward-thinking company that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops or events, and connect with current employees at Solus. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for that interview! Research Solus, understand their values, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your leadership and technical skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from Solus, let your passion for the role shine through. Talk about why you want to be a Workshop Lead and how you can contribute to their mission of delivering top-notch repair services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Solus team and ready to take on the challenge.
We think you need these skills to ace Workshop Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Workshop Lead role. Highlight your technical expertise and customer focus, as these are key for us at Solus.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Workshop Lead position. Share specific examples of how you've successfully managed teams and improved customer satisfaction in the past.
Showcase Your Knowledge of Regulations:Since BS10125 regulations are crucial for this role, make sure to mention your experience with them. We want to see that you understand the importance of compliance in the repair industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Solus - an Aviva company
✨Know Your Stuff
Make sure you brush up on your knowledge of BS10125 regulations and Thatcham repair methods. Being able to discuss these topics confidently will show that you’re not just familiar with the technical side, but that you also understand how they impact customer satisfaction and quality.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Think about times when you’ve improved productivity or resolved conflicts. This will demonstrate your ability to take ownership and lead effectively, which is crucial for the Workshop Lead role.
✨Emphasise Customer Focus
Be ready to talk about how you’ve prioritised customer satisfaction in your previous roles. Share specific instances where you’ve gone above and beyond to ensure a great service, as this aligns perfectly with Solus's commitment to delivering the best repair service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s future plans and how the Workshop Lead role fits into those. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values, especially regarding teamwork and innovation.
