Customer Solutions Advisor (Vehicle Repair Support) in Warrington
Customer Solutions Advisor (Vehicle Repair Support)

Customer Solutions Advisor (Vehicle Repair Support) in Warrington

Warrington Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers over the phone with vehicle repair solutions and ensure their satisfaction.
  • Company: Leading UK vehicle repair service known for its inclusive and supportive culture.
  • Benefits: Competitive salary, bonuses, and a strong focus on wellbeing.
  • Why this job: Make a real difference in customers' lives during challenging times.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Join a collaborative team with opportunities for personal growth.

The predicted salary is between 30000 - 42000 £ per year.

A leading UK vehicle repair service in Warrington is seeking Customer Solutions Centre Advisors to support customers over the phone during difficult times. You will be empowered to provide vehicle diagnostic solutions and promote customer satisfaction within a collaborative team.

Competitive salary, bonuses, and a strong focus on wellbeing and inclusivity are offered. If you have strong communication skills and a passion for customer service, we encourage you to apply.

Customer Solutions Advisor (Vehicle Repair Support) in Warrington employer: Solus - an Aviva company

As a leading vehicle repair service in Warrington, we pride ourselves on being an excellent employer that prioritises employee wellbeing and inclusivity. Our collaborative work culture fosters personal and professional growth, offering competitive salaries and bonuses, along with opportunities to make a meaningful impact in customer service. Join us to be part of a supportive team dedicated to delivering exceptional solutions during our customers' challenging times.
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Contact Detail:

Solus - an Aviva company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Solutions Advisor (Vehicle Repair Support) in Warrington

✨Tip Number 1

Get to know the company! Research their values and mission so you can align your answers during interviews. This shows you're genuinely interested and helps you stand out.

✨Tip Number 2

Practice your communication skills! Since this role is all about supporting customers over the phone, try role-playing with a friend or family member to get comfortable with handling different scenarios.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Customer Solutions Advisor (Vehicle Repair Support) in Warrington

Customer Service
Communication Skills
Vehicle Diagnostic Solutions
Problem-Solving Skills
Collaboration
Empathy
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to support someone, especially in challenging situations.

Highlight Your Communication Skills: Since this role involves supporting customers over the phone, make sure to emphasise your strong communication skills. Use clear and concise language in your application to demonstrate how you can effectively convey information.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Customer Solutions Advisor role. Mention how your skills align with the job description.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at Solus - an Aviva company

✨Know Your Stuff

Before the interview, brush up on vehicle repair basics and common diagnostic solutions. This will help you answer technical questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

Since strong communication is key for this position, practice articulating your thoughts clearly. Consider role-playing with a friend to simulate customer interactions and demonstrate your ability to handle difficult situations.

✨Emphasise Teamwork

This role involves working within a collaborative team, so be ready to discuss your experiences in teamwork. Share examples of how you've successfully worked with others to solve problems or improve customer satisfaction.

✨Highlight Your Passion for Customer Service

Make sure to convey your enthusiasm for helping customers. Prepare anecdotes that illustrate your commitment to providing excellent service, especially during challenging times, as this aligns perfectly with the company's values.

Customer Solutions Advisor (Vehicle Repair Support) in Warrington
Solus - an Aviva company
Location: Warrington

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