Solus, owned by Aviva, is seeking a Customer Service Lead to head the customer service function at a UK repair site. You will lead a team of Customer Consultants and customer-facing drivers, oversee daily customer interactions and vehicle movements, and partner with the Production Lead to drive site performance and safety.
You will shape customer experience, resolve issues with fairness and use data to identify service improvements, fostering a positive, collaborative culture across the site.
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Customer Service Lead — Hands-On Site & Team Leader in Middlewich employer: Solus - an Aviva company
At Solus, part of the Aviva group, we pride ourselves on fostering a supportive and collaborative work culture that empowers our Paint Technicians to excel in their craft. With competitive pay and extensive development opportunities, employees can grow their skills while working in a hands-on environment that prioritises quality and safety. Join us in restoring vehicles to first-class condition and take pride in being part of a team that values your contributions.
